Join Cindy Montgomery Agency LLC, a leading insurance agency dedicated to providing exceptional customer service. As an Insurance Customer Service Associate, you will have the opportunity to work in our Richardson, Texas office and make a positive impact on our valued clients.

At Cindy Montgomery Agency, we prioritize building strong relationships with our customers. In this role, you will be responsible for handling customer inquiries, resolving issues, and providing personalized insurance assistance.

We believe in going above and beyond to ensure our clients' satisfaction and peace of mind.

As part of our team, you will collaborate closely with our agents and support staff to streamline processes and deliver unparalleled service.

If you are passionate about delivering exceptional customer service and thrive in a fast-paced, client-focused environment, we invite you to join our team at Cindy Montgomery Agency LLC.

Benefits

Annual Base Salary Commission Bonus Opportunities

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Responsibilities

• Responding professionally & promptly to customer inquiries and resolving issues effectively.
• Collaborating with agents and support staff to ensure accurate and efficient processes.
• Maintaining accurate customer records and documentation.
• Proactively identifying opportunities to enhance the customer experience and improve service.

Requirement

• Bilingual, fluent in both English and Spanish is required.
• Knowledge of insurance products and services is a PLUS!
• Proficiency to multi-task, follow-thru and follow-up.
• Strong communication skills, both oral and written.
• Excellent problem-solving abilities and attention to detail.
• Positive attitude, coachable and willingness to go the extra mile for customers.

Last updated : 2024-03-26