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Seeking Breakthrough Makers
Children’s Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.
At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care—and your career.
CHOP’s Commitment to Diversity, Equity, and Inclusion
CHOP is committed to building an inclusive culture where employees feel a sense of belonging, connection, and community within their workplace. We are a team dedicated to fostering an environment that allows for all to be their authentic selves. We are focused on attracting, cultivating, and retaining diverse talent who can help us deliver on our mission to be a world leader in the advancement of healthcare for children.
We strongly encourage all candidates of diverse backgrounds and lived experiences to apply.
A Brief Overview
Located in the Children's Hospital of Philadelphia (CHOP) Research Institute, the Clinical Research Support Office (CRSO) provides high quality services to assist investigators and study teams in the start-up, execution and completion of clinical research studies. As part of the CRSO, the Clinical Trial Support program provides services related to the administrative support of clinical trials, including the Recruitment Enhancement Core (REC) and the Research Family Partners Group (RFP).
This role works with the Director/Assistant Director of Clinical Trial Support on meeting the strategies and objectives of the Recruitment Enhancement Core (REC) and the Research Family Partners Group (RFP). Serves as a liaison between investigators, external agencies, and community-based organizations in regard to recruitment plan development and community engagement. This role also supports family representatives within the Research Family Partners group.
This role enhances recruitment and retention of community and parental advisors and research subjects. The Research Recruitment Coordinator supports investigator's community engagement and recruitment efforts in alignment with the IRB approved recruitment plans and CHOP policies and procedures. Consults with investigators and study teams during grant submissions to ensure the patient and family voice is represented to help enhance grant design and funding potential. This role will also provide consultation during recruitment plan development and throughout the life of a study to offer input on recruitment strategy and enhancing recruitment success. Develops creative solutions to increasing recruitment, enhances internal communication between investigators and departments at CHOP and in the community related to recruitment efforts, and develops strategies to expand participant pools for research at CHOP. Maintains an internal recruitment list and manages new additions and recruitment opt-out requests. Promotes the services of the Recruitment Enhancement Core both internally and externally. Develops and maintains communication tools for the REC through partnerships with Research Communications, Public Relations, the CHOP social media group, and external collaborators. Ensures timely completion of workload and adherence to REC standards.
This role also helps to facilitate parent advisory council meetings, supports stipend payment to families, and helps to onboard families. This role occasionally includes evening or weekend work to facilitate tabling events or to help run parental advisory boards including the Research Institute Family Advisory Council. The Research Recruitment Coordinator helps to recruit, onboard, and support families and community representatives who serve as advisors to research studies. This role also support the fyreworks training platform.
What you will do

• Recruitment Services
• Organize, develop, and execute effective recruitment plans to promote and drive participant recruitment for clinical research studies and projects
• Collaborate with the Clinical Reporting Unit and other data repositories to support recruitment activities
• Maintain governance over research participant registry
• Track data, assess performance, improve and reassess continuously the impact and/or success of recruitment activities
• Engage public in support of research participant registry
• Collaborate with Research Communications to assist research teams in designing effective marketing, advertising, and public relation plans to enhance recruitment efforts
• Engage research community in strengthening recruitment activities through outreach, Research Institute events, and internal marketing strategies
• Foster collaboration across Hospital and Research Institute to facilitate and enhance recruitment efforts
• Marketing / Development
• Respond to external and internal inquiries regarding ongoing research at CHOP and REC matching capabilities
• Coordinate REC efforts with other relevant CHOP offices, research groups, community organizations, and outside vendors to raise the profile of the Research Institute
• Establish outside ongoing contacts with related organizations to cultivate the potential referral of study participants and relationships with CHOP
• Prepare for and attend local recruitment opportunities as a representative of CHOP including the execution of all registration, materials, promotion, and coordination of volunteers
• Support internal marketing efforts of the REC and promote complementary Research Institute and CRSO services
• Training and Compliance
• Communicate and interface with research personnel in order to develop and provide presentations, demonstrations, and materials to effectively educate and train research staff and market REC services
• Understand CHOP and IRB policies related to recruitment efforts in order to ensure proposed recruitment plans follow relevant SOPs
• Research Family Partners
• Assist investigators to help edit research material so it is understandable to Research Family Partners and potential research subjects
• Oversees Research Institute Family Advisory Council (RIFAC) including managing Council members and recruiting presenters
• Prepare presenters for Research Institute Family Advisory Council meeting
• Lead RIFAC meetings, facilitate discussions, and coordinate follow-up
• Oversees stipend payment system for Research Family Partners
• Designs, plans and implements Research Family Partner advisory group meetings.
• Oversee distribution of FYREworks training (https://fyreworkstraining.com/)
• Oversees REDCap systems for both RFP and REC
• Helps to engage, onboard, and support Research Family Partners across the institute

Education Qualifications

• Bachelor's Degree Required
• Master's Degree Preferred

Experience Qualifications

• Previous recruitment or marketing experience- Required
• At least three (3) years recruiting or marketing experience- Preferred
• Human subjects research experience- Preferred
• Hospital or healthcare related environment experience- Preferred

Skills and Abilities

• Excellent writing skills (Required proficiency)
• Excellent interpersonal communication and organizational skills (Required proficiency)
• Excellent problem identification and problem solving skills (Required proficiency)
• Excellent time management (Required proficiency)
• Familiarity with clinical research management and trial conduct (Preferred proficiency)
• Familiarity with Good Clinical Practices (GCP) and ability to incorporate the practices into work (Preferred proficiency)
• Successful performance in a high-intensity work environment (Preferred proficiency)
• Demonstrated ability to market services/functions (Preferred proficiency)
• Software proficiency including Microsoft Office (Required proficiency)
• Demonstrated ability to work independently as well as part of a team to achieve goals (Required proficiency)
• Ability to handle multiple tasks (Required proficiency)
• Ability to maintain strict confidentiality (Required proficiency)

To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must be fully vaccinated against COVID-19 and receive an annual influenza vaccine. Learn more.
Employees may request exemptions for valid religious and medical reasons. Start dates may be delayed until candidates are immunized or exemption requests are reviewed.
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