The Position:

Cicero Therapies is seeking an Operations Manager to lead our administrative team and operations at Child’sPlay Therapy Center in Alabama. The position will report to the Executive Director, and will be based in the Birmingham, Alabama area.

Cicero Therapies is a mission driven network of pediatric therapy practices and public benefit LLC offering exceptional speech pathology, occupational therapy, autism services, and mental health services in the Midwestern and Eastern United States. Our mission is to get top quality care to more clients and patients, while creating an exceptional environment for clinicians. We provide management and financial resources to support growing pediatric therapy clinics, and to expand access to client and patient care.

Responsibilities:

• Directly supervise Administrative Team Leads at each clinic location
• Monitor daily workflow, assignment of duties
• Complete performance reviews, as well as regularly evaluating performance and working to achieve highest level of efficiency and productivity
• Recruit and hire administrative personnel
• Lead administrative teams at each location to achieve company operational KPIs, and provide reports as necessary
• Lead administrative teams to assist in the achievement of company financial KPIs
• Collaborate with financial team regarding annual budget development, and monitor budget areas throughout the year to ensure practice remains within expected budgetary framework
• General office management, including managing vendors, ordering supplies, and liaising with central Cicero departments and Child'sPlay clinical staff
• Collaborate with the Cicero Billing Team to troubleshoot and resolve issues
• Collaborate with Cicero operations team regarding HR matters and regulations
• Manage HR system, including new hire onboarding and payroll processing
• Collaborate with Cicero IT team regarding any IT needs of the practice
• Optimize administrative processes, including intake, scheduling, and software systems
• Support sales and marketing efforts in collaboration with our centralized sales and marketing team

Requirements:

• Exceptional interpersonal and communication skills and a positive attitude
• At least two years of healthcare administration experience (patient intake, scheduling coordination, and office management)
• Strong proficiency in Microsoft office products (Work and Excel)
• Attention to detail when entering and reviewing patient charts and other data
• Experience using and managing Electronic Medical Record (EMR) software

Preferred:

• Bachelor’s degree or commensurate level of experience
• Bilingual/Spanish-speaking
• Prefer some knowledge of medical insurance issues and billing. Knowledge of Speech, OT and PT billing is a huge plus!

About Child'sPlay Therapy Center:

Child'sPlay Therapy Center is a pediatric private practice in Birmingham and Huntsville, AL providing Speech Therapy, Occupational Therapy, Physical Therapy, and counseling services to children ages 0-18. Started in 2007 by Occupational Therapist Kerri Bailey and Speech Pathologist Deborah Boswell, the company was founded on years of combined clinical experience and a strong desire to provide the best client experience possible.

The mission of Child’sPlay Therapy Center is to provide the highest quality therapy services in an environment that is compassionate, respectful, and supportive to our clients and their families, enabling each child to reach his/her full potential.

Learn more about us at www.childsplaytherapycenter.com.

About Cicero Therapies:

Cicero Therapies is a mission driven network of pediatric therapy practices and public benefit LLC offering exceptional speech pathology, occupational therapy, autism services, and mental health services in the Midwestern and Eastern United States. Our mission is to get top quality care to more clients and patients, while creating an exceptional environment for clinicians. We provide management and financial resources to support growing pediatric therapy clinics, and to expand access to client and patient care.

Learn more about us at www.cicerotherapies.com.

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No nights
• No weekends

Work Location: In person