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Family Support Specialist
$55k-70k (estimate)
Full Time | Civic & Environmental Advocacy 1 Month Ago
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Chicago Children's Advocacy Center is Hiring a Family Support Specialist Near Chicago, IL

ChicagoCAC employees are expected to perform their job duties and act in a manner consistent with the Core Values of the organization.

Responsibility Summary
The Family Support Specialist provides comprehensive case management and support services to caregivers of child victims of sexual abuse and their families, with the goal of helping families to engage and remain in mental health services. The Family support specialist receives referrals directly from family advocates, Family Hope Center therapists, or the Director of PATHH and Family Support Services. Appropriate referral needs include, but are not limited to: medical advocacy, mental health linkage for parent or other member of the household, basic needs (e.g., food, clothing, or shelter), education advocacy, psychiatric services, or application for benefits (e.g., social security, DHS, All Kids, WIC). The Family Support Specialist aims to enhance problem solving and coping capacity of the client while linking and improving the systems that may support the family.

Primary Responsibilities:
  • Support Director of PATHH and Family Support Services in maintenance of Centralized Wait List through providing ongoing follow up to families waiting for mental health services.
  • Provide support to Family Hope Center Drop-In Service program
  • Assesses client’s needs, completes Wheel of Life with the client, and develops service plan to meet the needs of clients and families with input from referral source. Service plans include identified goals and steps needed to achieve goals.
  • Updates service plans and completes Wheel of Life with all active clients on a quarterly basis.
  • Facilitates a minimum of two to four therapy or psychoeducational groups (child, parent, combined child and parent, or family) per year (e.g., Hope and Healing, ChicagoCAC Parenting Group).
  • Actively participates in weekly reflective, clinical and administrative supervision with the Director of PATHH and Family Support Services.
  • Participates in Family Hope Center file reviews.
  • Actively participates in Family Hope Center department meetings and case consultations.
  • Provides supportive case management based upon the child and family’s needs and those of the service plan, with goal to meet identified resource needs for family.
  • Provides appropriate linkage and referrals on behalf of family.
  • Facilitates communication and coordination of services with other internal and external providers with goal to meet service need goals.
  • Attends appointments with families when support for self-efficacy and self-esteem is needed (e.g., housing, psychiatry, school, employment).
  • Accompanies families to court proceedings to provide support, translation and education
  • Conducts Risk Assessments of children and families who are presenting with risk per ChicagoCAC policy. Provides ongoing assessments as necessary.
  • Collaborates with clinicians in gathering collateral information (DCFS, CPD, Advocate, FI, Psychiatry, school, etc.) to provide appropriate services and support for family.
  • Gathers data as it relates to type of service referrals, linkage success, client participation and satisfaction.
  • Plans, facilitates, and participates in Family Hope Center community events and actively fosters supportive community environment within Family Hope Center for clients and families.
  • Communicates issues, concerns and successes in a timely manner in order to make modifications to case management services.
  • Participates in all team and agency wide meetings.
  • Maintains a flexible work schedule as required by needs of cases.
  • Participates in local networking and training opportunities.
  • Performs other duties as assigned.

Discretion
The Family Support Specialist has a low-level range of discretion and independent decision-making.

Supervisory Responsibilities
The Family Support Specialist does not have supervisory responsibilities.

Relationships
The Family Support Specialist works closely with the Director of PATHH and Family Support Services, Family Hope center team, and advocacy team.

Qualifications
Minimal educational requirement of Master’s Degree in Social Work, Counseling or Human Service Related field. Licensure preferred. Familiarity with Chicago’s mental health community, and social service agencies. Two years’ experience in the field of sexual abuse treatment, child welfare, and/or case management is required. Strong clinical, written, communication and organizational skills. The preferred candidate will also be bilingual (English-Spanish). Must be capable of working independently in a fast-paced collaborative environment.


In addition to making a significant impact on children’s and families’ lives, ChicagoCAC offers amazing benefits for our staff, which include:

  • BCBS HMO and PPO healthcare coverage options with an opportunity to add family members to plans.
  • Free life insurance at 2x your salary up to a maximum of $200,000.
  • Additional pay of 10% of your salary up to $7,500 per year (available after 6 months of employment) to use towards a menu of benefits such as: additional health benefits, dental, vision, long-term disability short-term disability, 403b plan, a Roth option, legal coverage, dependent care, flexible spending, and taxable spending.
  • Taxable spending may be used for health club membership, fitness activities, tuition reimbursement, student loan repayment, among other options.
  • Paid Time Off (“PTO”): PTO starts accruing the first day of employment and accrues at a rate of 35 days in a 12-month period.
  • PTO days are used for all days off, including holidays and sick time so you have maximum flexibility in the use of your PTO.
  • Timing of vacations may be dependent on client needs, as that’s our first priority.
  • PTO goes up to 40 days after 5 years.
  • Additional PTO for FMLA-related reasons up to 20 days.
  • A remote work policy that provides flexibility in work hours so long as operational needs are met.
  • Regular expert training on evidence-based therapy modalities, which includes being able to earn Continuing Education Units.
  • A wonderful facility dog (Mac) who provides comfort and support to our kids and loves staff visits when he’s not working.
  • The ability to wear jeans and enjoy afternoon milk and cookies every Friday!
    If you share our passion for providing hope and healing to children and families who have experienced abuse and trauma, and possess the qualifications we’re looking for, please submit an application!


ChicagoCAC’s Compensation Philosophy:

We believe in fair compensation for your work. Our salary scale is comparable to salaries you would find in Chicago, IL. We believe our compensation program is designed to support, reinforce, and align our values, business strategy, and operational & financial needs with a goal of growth and profitability.
Commitment to Diversity, Equity, and Inclusion:
ChicagoCAC is an Equal Opportunity Employer: BIPOC, persons with disabilities, and LGBTQIA people are strongly encouraged to apply.
We are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.


If you need assistance or an accommodation due to a disability, you may contact our People & Culture Department at (312) 492-3700.


Salary commensurate with experience.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Civic & Environmental Advocacy

SALARY

$55k-70k (estimate)

POST DATE

03/15/2024

EXPIRATION DATE

05/14/2024

WEBSITE

chicagocac.org

HEADQUARTERS

CHICAGO, IL

SIZE

50 - 100

FOUNDED

1999

TYPE

Private

CEO

CHAR RIVETTE

REVENUE

$5M - $10M

INDUSTRY

Civic & Environmental Advocacy

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If you are interested in becoming a Family Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Family Support Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Conduct comprehensive and periodic assessments of family and infant/child needs for the purpose of determining eligibility and/or developing an action plan to remove barriers to child’s success

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Conduct Routine Based Interviews to obtain a rich description of the child and family functioning, and produce a list of functional, family chosen, family centered outcomes.

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Partner with families to develop an individualized care plan that is based on information collected through the assessment and family interviews to address medical, social, educational, and other services needed to further family goals, plans, and success

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Coordinate referrals to services and related agencies to meet the needs identified in the care plan. Assist with identifying and establishing natural and professional supports in the community.

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Track and document time and services with accuracy to ensure services are provided according to contract provisions and to ensure appropriate reimbursement for services provided.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Family Support Specialist jobs

Family support workers are usually employed by social service, community and governmental agencies.

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Monitor progress on child outcomes related to positive social-emotional skills, ability to acquire and use knowledge and skills and using appropriate behaviors to meet needs.

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Provide relevant information and referral.

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Participate in training opportunities to maintain individual and organizational competency in assigned areas of responsibility.

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Collaborate and meet with other service providers to coordinate services.

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