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Company Description:
Thinking Cup Learning (“TCL”) is a VC-backed early education company based in New York City that uses the power of storytelling to break down complex subjects for young children ages three and up.
We teach tricky subjects like chess and music through fun, engaging stories that allow even the youngest students to discover core concepts alongside silly, memorable characters. Each story-based lesson hinges on an interactive “aha” moment, a method that has revolutionized the way difficult subjects are taught and empowers everyone, regardless of experience, to pass along vital life skills to early childhood learners.
Job Description:
The Customer Success Associate will provide exceptional support to our customers. In this role, you will be responsible for handling customer inquiries, resolving issues, and ensuring a positive and satisfying customer experience. The ideal candidate will have excellent communication skills, a strong problem-solving ability, and a passion for delivering outstanding customer service.
Key Responsibilities:
Qualifications:
Salary range - $50,000 - $60,000
Full Time
Restaurants & Catering Services
$61k-77k (estimate)
03/31/2024
05/30/2024
chessatthree.com
New York, NY
<25
Restaurants & Catering Services
The job skills required for Customer Success Associate include Customer Service, Problem Solving, Communication Skills, Written Communication, Time Management, Customer Interaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Success Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Success Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Success Associate positions, which can be used as a reference in future career path planning. As a Customer Success Associate, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Success Associate. You can explore the career advancement for a Customer Success Associate below and select your interested title to get hiring information.
If you are interested in becoming a Customer Success Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Success Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Success Associate job description and responsibilities
Customer success associate look out for their customer’s business and work with them to find solutions to pain points.
02/16/2022: Provo, UT
They're also able to provide the technical product support and training necessary to keep their customers happy.
02/27/2022: Anchorage, AK
Customer Success Associate are responsible for creating loyal customers who come back again and again.
03/18/2022: Santa Barbara, CA
On a smaller scale, customer success associate are constantly juggling many tasks for multiple customers.
03/06/2022: Pocatello, ID
Customer associates look out for their customer’s business and work with them to find solutions to pain points.
02/11/2022: Akron, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Success Associate jobs
The scope of a CSA responsibility depends on the opportunity for mutual value creation, determined by solution complexity and customer size.
01/19/2022: Kansas City, KS
Successfully handling any and all of those responsibilities starts with open communication and transparency on the part of the customer success associates.
02/11/2022: Oakland, CA
Develop a customer success strategy to be successful for this position.
01/05/2022: Ann Arbor, MI
Build strong customer relationships to strengthen connectivity within the entrepreneurial ecosystem.
02/26/2022: Norfolk, VA
Developed profitable relationships with current and prospective customers, and provided exceptional customer support through attentiveness and extensive product knowledge.
04/02/2022: Fort Collins, CO
Step 3: View the best colleges and universities for Customer Success Associate.