Administrative and Planning

• Assists with planning, developing, organizing, implementing and evaluating business office goals, policies and procedures
• Accumulates and maintains accurate reports and statistics

Business Office Duties

• Performs variety of bookkeeping functions accurately and timely
• Maintains monthly spend down reports for Department Heads
• Scans and enters invoices into A/P system
• Provides requested reports and information timely to home office
• Maintains personnel files and other associate records confidentially
• Supports payroll function involving timecards, timesheets and related payroll records
• Provides onboarding support to the BOD.
• Serves as community representative for benefits programs (i.e., medical, dental, short-term disability and 401(k))
• Maintains resident records with files and electronic database.
• Works cooperatively with vendors, suppliers, contractors, home office staff and community staff
• Assists Business Office Director with human resource functions
• Provides accounting support and/or training to Department Heads
• Assists Marketing team with tours
• Enter relevant resident information in input into Electronic Health Record (EHR)

Sales/Marketing Support

• Regularly utilizes Front Desk Inquiry Connection Sheets for incoming inquiry calls for prospective residents
• Gathers information accurately
• Communicates with sales team and back-up sales team so inquiry calls are handled timely
• Assists with Electronic Health Record (EHR) input as requested

Essential Functions

• Must be able to assist with effective management and oversight of bookkeeping functions including: posting payments and charges to resident accounts, balance daily receipts, collect delinquent accounts, and evaluate need for and refer delinquent accounts to collection agencies
• Must be able to maintain community checkbook and reconcile checkbook regularly
• Must be able to responsible for resident accounts
• Must be able to assume the duties of the BOD when circumstances warrant
• Must exhibit excellent customer service and a positive attitude towards staff and residents
• Must be able to read, write, speak, and understand the English language
• Must demonstrate dependable, regular attendance
• Must assist with evacuation of residents and support residents during times of crisis (i.e., natural disasters).
• Must be able to concentrate and use reasoning skills and good judgment.
• Must be able to communicate and function in an interdisciplinary team.
• Must be able to sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
• Must be able to lift 20 lbs floor to waist, lift 20 lbs waist to shoulder, lift and carry 20 lbs, and push/pull 20 lbs

Who We Are