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Check Surge Creators is looking for individuals to join a fun and energetic team that is passionate about growing our business and offering our clients the highest level of service and support. Apply to become a Office Clerk today!
What we’re searching for:
Prepare for client presentations by assembling product literature, forms, client reports, and other applicable information. Extensive responsibility for the preparation of account paperwork.
Effectively manage customer inquiries and questions regarding various products and services. If appropriately licensed, meet with prospective clients individually to describe product offerings.
Submit communications.
Handle marketing and sales projects as needed.
Support the representatives and advisors with seminars, including marketing/promotion, maintaining seminar supplies, and collecting prospective client data.
As a Customer Service Agent, you can expect:
· Monday – Friday work week
· 8-hour shifts
· Standard work hours
· No nights or weekends required
What you will do:
High school diploma.
You understand the importance of treating clients fairly and have a track record of making an extra effort to make sure the customer feels valued.
Outstanding and proactive communication skills (listening, inquiring relevant information leading to efficient problem solving).
Showcase a professional and friendly manner when interacting with customers.
Ability to calmly respond to customers whatever the circumstances.
Ability to build rapport and develop a relationship with our customers.
Team skills (supporting other team members and providing answers to questions to other colleagues).
Check Surge Creators is an Equal Opportunity Employer
· All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.
Job Type: Full-time
Pay: $17.00 - $25.00 per hour
Benefits:
Schedule:
COVID-19 considerations:
Check Surge Creators follows all current Covid-19 State and Federal Guidelines.
Ability to commute/relocate:
Work Location: One location
Posted On: Tuesday, November 8, 2022Full Time
$35k-44k (estimate)
05/11/2023
03/31/2024
The job skills required for Customer Service Agent include Customer Service, Problem Solving, Communication Skills, Planning, Listening, Presentation, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Agent positions, which can be used as a reference in future career path planning. As a Customer Service Agent, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Agent. You can explore the career advancement for a Customer Service Agent below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Agent job description and responsibilities
A Customer Service Agent role focuses on providing customer support and service, ensuring optimal services and client satisfaction.
02/02/2022: Lancaster, PA
Customer Service Agent are the front-line support within organizations that sell products and services to consumers and businesses.
01/18/2022: Florence, SC
The duties and responsibilities of the customer service agent hover around building and sustaining strong and profitable business relationship with customers and potential customers.
12/23/2021: Madison, WI
Sometimes, customer service agents get calls that are easy to manage, such as a customer who simply wants to change account details, while other calls may be more challenging.
12/18/2021: Alexandria, LA
Some customer service agent jobs are sales based, meaning the agents are responsible for selling products and services or ensuring that customers continue to purchase products.
01/19/2022: Gary, IN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Agent jobs
Although the Bureau of Labor Statistics notes that most employers don’t require a college degree for customer service agents, the majority do prefer that candidates have at least a high school diploma or GED.
01/11/2022: Evansville, IN
With customer service, customer support and customer experience, required.
01/09/2022: Youngstown, OH
When hiring for a customer service agent, communication skills are one of the first things that are looked at by the organization.
01/17/2022: Providence, RI
Agents must be trained and mentored to develop a positive approach towards handling customer queries.
01/25/2022: Newark, NJ
A customer service representative must be a good listener.
02/18/2022: Santa Cruz, CA
Step 3: View the best colleges and universities for Customer Service Agent.