Company Overview:

Chartis Federal is a systems engineering and integration firm that specializes in mission-critical IT and communications for law enforcement, homeland security, and defense. We have served as the prime contractor for over $160M of task order awards, and today have more than 100 staff in 22 states providing services and solutions across the globe. With year-over-year growth, Chartis has been a member of the Washington Technology FAST 50 two times and ranked on the Inc. 5000 five consecutive years. Our mission is to keep America’s heroes safe and connected – on the battlefield, on the border, and in our backyards.

We are hiring a Junior Business Analyst on our Federal Protective Service (FPS) Tactical Communications (TACCOM) Support Services (TCSS) Contract. This position is based out of Northern Virginia and remote and flexible working options are available. In this role, you will work as a member of the FPS Program Management Office (PMO) team that delivers programmatic and contract operations support to FPS’ national land-mobile radio (LMR) system operations and maintenance. As a Junior Business Analyst, you will work with other members of the PMO team and operations staff to support various initiatives, analyze data, and ensure projects tasks are completed on time, within budget, and meet their objectives.

Position Overview:

The Junior Business Analyst is a support position that assists the Project Manager.

Duties include, but are not limited to:

• Assisting in gathering and documenting business requirements from stakeholders across different teams.
• Analyzing data to identify trends, patterns, and insights that can inform business decisions.
• Supporting the development and maintenance of business process documentation, including workflows, diagrams, and standard operating procedures.
• Collaborating with cross-functional teams to facilitate communication and alignment on project goals and deliverables.
• Assisting the Project Manager in managing workflows, monitoring tasks, and delivering on project timelines.
• Assisting the Project Manager as a coordinator of internal resources.
• Assisting with developing budgets and schedules to conform to project requirements.
• Developing and maintaining management plans as per contract guidelines.
• Coordinating and compiling input from team members and various weekly reports.
• Supporting senior staff and ensuring satisfaction of project milestones and customer requirements.
• Assist in conducting user acceptance testing (UAT) and quality assurance activities to validate system functionality and ensure alignment with business requirements.
• Provide ongoing support to end-users by troubleshooting issues, answering questions, and providing training as needed.
• Stay current with industry trends, best practices, and emerging technologies in business analysis and related fields.
• Assisting with IT Service Management platform enhancements, updates, and maintenance tasks.

• Candidate must be local to the northern VA area and able to commute to the client site.
• 2 – 5 years’ relevant experience w/ Bachelor’s degree.
• Must be able to pass a background investigation and obtain security clearance.
• Strong analytical skills with ability to interpret data sets and draw actionable insights.
• Excellent communication skills, both verbal and written, with the ability to effectively convey technical concepts to non-technical stakeholders.
• Proficiency in Microsoft Office Suite, especially Excel, PowerPoint, and Visio.
• Experience with business analysis tools and methodologies is a plus (e.g., requirements gathering techniques, process modeling, data analysis).
• Detail-oriented with strong organizational skills and the ability to manage multiple tasks simultaneously.
• Team player with a proactive attitude and willingness to learn and adapt in a fast-paced environment.

Preferred Qualifications:

• Familiarity with project management principles and tools (e.g., Agile, Scrum, PMI best practices).
• Relevant certifications such as ITIL Foundations and ServiceNow CSA are a plus.
• Familiarity with the ServiceNow platform or any IT service management tools are a plus.