ChampionX is seeking an Inside Sales Support Supervisor located in Houston, TX . This role plays a fundamental part in ensuring business growth alignment for the Inside Sales Support team and building strong relationships with customers.

What’s in it For You :

• The ability to make an impact and shape your career with a company that is passionate about growth.
• The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best.
• Thrive in a company that values sustainability, drives a safety-focused culture, and empowers through continuous improvement.
• Comprehensive benefits package that includes medical, dental, vision, 401(k) with company matching, and more!

What You Will Do :

• Supervise a team of 2-4 Inside Sales Representatives
• Manage the daily tasks of the Inside Sales Support team to make sure work is meeting the desired goals set forth by the Customer Success Manager and Emissions Technologies
• Oversee Inside Sales Support workflows to assist employees in training and efficiency
• Provide feedback and coaching to employees
• Train new hires on team processes and policies
• Support all customer service functions and assist as needed.
• Support the sales and operation managers in the Emissions Technologies group within ChampionX.
• Continue to develop strong customer relationships to ensure the growth of existing accounts.
• Communicate customer feedback for customer experience information and future product development.
• Undertake project tasks and other duties as required
• Possible travel 10%.

Minimum Requirements :

• 2 years of education beyond high school (College or Technical School) or comparable work experience
• 1-2 years of inside sales admin experience or customer relations
• 1-2 years of supervising or leading a team
• Ability to multitask
• Strong attention to detail
• Exceptional verbal, written, and presentation skills.
• Ability to work effectively both independently and as part of a team.
• Practical computer application literacy (including Microsoft Office Suite and ability to learn internal business systems)

Preferred Qualifications :

• Associates Degree or Bachelor’s degree
• Experience and knowledge of ESG, emissions, or atmospheric science
• 5 years of experience in a related field
• History of working in a field that required autonomy and self-motivation
• Prior experience that demonstrates a strong work ethic and ability to multi-task
• Prior experience that required excellent organizational skills

Physical Demands :

• Minimal bending, lifting to 10lbs, reaching, twisting, stretching, pushing, pulling up to 10%.
• Frequent standing and walking between 33% and 66%.
• Constant collating / filing, using a keyboard, dialing, sitting, seeing, hearing, writing, and speaking greater than 66%.

About ChampionX

ChampionX is a global leader in providing chemistry programs and services, drilling technology, artificial lift solutions, and automation technologies for the upstream and midstream oil and gas industry.

Our world-class safety culture fuels our purpose to improve lives through our commitment to deliver sustainable operations.

Our Commitment to Diversity and Inclusion

At ChampionX, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every employee can grow and achieve their best.

We are committed to fair and equal treatment of employees and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance.

In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any employee or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA).

Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce.

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.

Last updated : 2024-04-23