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Since 1908, our family-owned business has earned a reputation for quality work and unmatched customer focus. We are growing and looking for a full-time customer care representative with integrity and professionalism to join our team in Montgomery, Alabama. The position hours will be either 8a-5p or 9a-6p plus an on-call rotation.
This position is full time, Monday-Friday with an on-call rotation that will include weekends.
Who You are:
What You will be responsible for:
Who We are:
Perks:
Qualifications and Skills:
Dixie is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. Dixie will not discriminate against applicants based
on race, color, religion, national origin, sex (including pregnancy and gender identity), sexual orientation, genetic information, or because they are an individual with a disability or a person 40 years old or older.
Full Time
Specialty Trade in Construction
$34k-42k (estimate)
04/22/2023
07/31/2024
calldixie.com
MONTGOMERY, AL
25 - 50
1908
JOHN D YELVERTON III
$10M - $50M
Specialty Trade in Construction
Dixie Electric, Plumbing & Air is Central Alabamas trusted electrical, plumbing and air contractor. Since 1908, our family-owned business has earned a reputation for quality work and unmatched customer focus. Our employees are next to none: We take very seriously the importance of providing employees with both technical and customer service training. Everyone in the company attends training sessions of one kind or another. Training is conducted on everything from greeting customers on the phone to the use of the latest technology. Our Electricians, Plumbers, and HVAC technicians are background ...
checked, drug tested and professionally trained. They attend weekly in-house training sessions and attend professional training to update their technical skills. The management team meets with staff on a regular basis to discuss each employees personal and professional goals and how the company can help to achieve them. Dixie invests in only the finest electricians plumbers, and technicians and the end result is low employee turnover and high customer satisfaction, repeat business and referrals. Everybody wins! Our work speaks for itself: Dixie handles everything from industrial and commercial new construction to everyday service calls for businesses and homeowners. Operations are divided equally between electrical construction, and our industrial, commercial, residential service departments. We also provide Electrical Preventive Maintenance (infrared, ultrasound, power quality) inspection testing and Arc Flash Risk Assessment services. Our designed method of testing the electrical distribution system provides the highest amount of protection while greatly reducing the chances of future costly repairs. Our programs keep clients properties looking great, functioning properly, and most importantly, safe. These programs allows us to be the client's eyes and ears and aware of current issues at properties and informed of their urgency and/or importance.
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The job skills required for Customer Care Representative include Customer Service, Scheduling, Microsoft Office, Customer Care, Customer Satisfaction, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Care Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Care Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Care Representative positions, which can be used as a reference in future career path planning. As a Customer Care Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Representative. You can explore the career advancement for a Customer Care Representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Representative job description and responsibilities
They help customers with their queries and complaints.
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Customer care representatives are the front-line of support for clients and customers and they help to ascertain that customers are satisfied with services, products, and features.
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That means that many traditional tasks handled by customer care representatives, such as submitting forms and changing appointments are being automated and controlled by cloud-based patient portals to add convenience to the patient experience.
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Resolves customer questions and problems regarding accounts, payments, products, and services.
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A customer care representative has the primary role of providing exemplary customer service to the clients of the organization.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Representative jobs
Some employers/recruiters usually require candidates for the customer care representative job to have acquired several years of professional and/or proven work experience as a customer care representative or support before they are hired.
02/01/2022: Pittsburgh, PA
Workers must be patient and polite, especially when dealing with difficult or angry customers.
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Learn the basics, then move on to bigger things.
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Customer care representatives need education, on-the-job training, and several soft skills and experience to succeed.
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Step 3: View the best colleges and universities for Customer Care Representative.