Certified Installs is the largest value-added appliance installation company in Utah. We are currently seeking professionals with experience managing complex service routes. Successful candidates will have demonstrated a history of exceptional customer service; the ability to handle customers, trade partners and technicians with care; and the ability to find creative solutions to scheduling challenges.

Successful candidates will:

• Have an inviting voice and phone presence and be able to forge strong customer bonds.
• Enter orders quickly and accurately.
• Quickly learn the products and services offered and be able to cross-sell other services.
• Communicate professionally and effectively to team members, technicians and customers, even in stressful situations.
• Work diligently and independently.

Qualifications:

• At least five years of customer support or dispatch experience, preferably within a service industry.
• High school diploma or equivalent.
• Demonstrates a strong ability to understand products and technical concepts and can communicate those concepts to customers in a clear and simple way.
• Proficient in spoken and written English.
• Shifts will be five days a week with Saturday shifts. We are closed on Sunday.

Full-Time Benefits:

• Competitive Pay
• Company Health Insurance plan available
• Paid Time Off
• Holiday Pay

Job Type: Part-time

Pay: $16.00 - $18.00 per hour

Expected hours: 20 – 25 per week

Benefits:

• 401(k)
• Life insurance

Schedule:

• 4 hour shift
• 8 hour shift

Work Location: In person