Position Description: ROLE: Responsible for supporting all lenders within their region with retaining and expanding commercial/agricultural (hereafter referred to as commercial) account relationships.
POSITION SUMMARY:
Processes commercial loan requests, loan extensions and loan modifications as requested by commercial lender(s).
Processes and monitors loan advance as requested by commercial lender(s).
Reviews Exception Report with commercial lender(s) on at least a monthly basis and works to collect required documents to satisfy loan exceptions, contacting customers as necessary. Works with Credit Administration to keep credit files updated and current.
Responsible for accurate preparation and maintenance of all new, renewed or increases of commercial loans, installments, lines of credit, to comply with regulatory requirement and bank policies.
Ensures credits comply with all loan approval requirements and conditions.
Responsible for assisting with collecting and tracking of collateral reporting items (borrowing base certificates, accounts receivable listings/aging, inventory reports, etc.).
Assist with preparation of loan file memos, reports, and comment sheets.
Direct contact with customers regarding initial loan requests/approvals, inquiries, closings and gathering requested financial information.
Responds to internal and external customer inquiries and resolves routing customer problems regarding loan related products and services and sees such questions through to resolution.
Research computer problems and errors with regard to loan-related matters.
Assists commercial lender(s) with coordinating all required documents needed for loan closings with borrowers, attorneys, and realtors.
Assists commercial lender(s) with bank correspondence to existing loan customers and prospects.
Responsible for assisting with collecting and tracking of annual financial statements and interim financials from customers.
Responsible for assisting with and making sure proper loan covenants, ratio requirements, loan default triggers, financial and collateral reporting requirements, and such other Additional Terms are included in the banks loan documentation.
Takes accurate and complete messages for associates and assists in scheduling appointments and meetings.
Prepares management reports on the loan portfolio as directed.
Provides friendly, professional, efficient, and accurate service to customers and bank personnel, both within and outside the department.
Willingness to participate in all other responsibilities as assigned by management.
REQUIREMENTS:
Experience: One to three years of similar or related experience
Education: College degree preferably in a business related field or an associates degree in an applicable specialized course of study.
Interpersonal Skills: Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.