Responsibilities:
- Provide exceptional customer service to bank customers
- Process customer transactions accurately and efficiently
- Assist customers with account inquiries, deposits, withdrawals, and transfers
- Promote and sell bank products and services to meet customer needs
- Maintain a high level of knowledge about bank products, services, and policies
- Build and maintain strong relationships with customers to enhance their banking experience
- Process loan applications and assist with loan processing tasks
- Conduct basic math calculations for cash handling and account balancing
- Detect and prevent fraudulent activities by following bank security protocols

Skills:
- Strong customer service skills with the ability to resolve customer issues effectively
- Sales skills to promote and sell bank products and services
- Relationship management skills to build rapport with customers
- Upselling abilities to identify opportunities for additional products or services
- Knowledge of loan processing procedures and documentation requirements
- Strong math skills, including basic math calculations and retail math concepts
- Familiarity with fraud prevention techniques and detection methods

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned by their supervisor.

Please note that this position may require working on weekends or extended hours based on the needs of the bank.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid sick time
• Paid time off
• Prescription drug insurance
• Tuition reimbursement
• Vision insurance
• Volunteer time off

Physical setting:

• Office

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In person