Position Summary:

The Outside Sales Representative sources new sales opportunities by converting pre-qualified leads and generates new business with existing customers by using upselling tactics that ensure a great customer experience.

Essential Job Requirements (include, but are not limited to):

• SAFETY FIRST – Every employee of Cellofoam North America Inc. must demonstrate a strong commitment to following all safety standards, procedures, and practices to ensure a safe working environment for themselves and others.
  • Operate as the lead point of contact for any and all matters specific to customers within the sales territory.
  • Deliver business results – committed to both top and bottom-line growth with a strong understanding of cost, price, value, and other financial drivers that impact profitability of the overall business.
  • Demonstrate excellent oral and written communication skills combined with strong presentation competencies and ability to communicate value to all levels within a customer’s organization.
  • Understand and use of Sandler Selling Process and Tools.
  • Prepare proposals, quote prices, and promise delivery within established limits.
  • Build and maintain strong, long-lasting relationships with current and potential new customers.
  • Develop a trusted advisor relationship with new and assigned accounts, maintain key contacts and buying influences from the tactical to executive level for their specific Customer.
  • Identify growth opportunities within the territory through cold calling, call reports, account plans and collaboration within the sales team to ensure growth attainment.
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives with a strong knowledge of the customer’s products and trends affecting their markets.
  • Clearly communicate the progress of monthly / quarterly initiatives to internal and external stakeholders.
  • Develop new business with existing customers and / or identify areas of improvement to exceed sales quotas.

• • Demonstrate strong interpersonal and team building skills with an ability to influence cross-functional teams without authority.
  • Forecast and track key account metrics (i.e., quarterly sales and budget results and annual forecasts)
  • Prepare and maintain strategic account plans and assist with high severity requests or issue escalations as needed.
  • Monitor competition by gathering current marketplace information on pricing, products, new products, and production scheduled.
  • Develop and actively maintain project and sales funnel.
  • Prepare and submit promptly: weekly cookbooks, weekly expense reports, weekly call reports, monthly itineraries, monthly summary reports, competitive action information, sales attrition, and market trend information.
  • Perform service for problems, investigate customer complaints, and report back to form a resolution.
  • Work in conjunction with other departments to resolve customer issues.
  • Provide support for marketing and communication programs – Trade Shows, Articles, Web, and Brochures.
  • Maintain a positive work atmosphere with a culture of respect for others.
  • Maintain a working knowledge and is in full compliance with corporate standards for business conduct and Federal anti-trust laws.

• Adhere to Cellofoam North America Inc company focus areas – (Safety, Financial, Customer and People)

Education Requirements

• AS degree in business or 5 years’ experience in sales or customer service.

Knowledge and Skill Requirements

• Strong communication, math, and organizational skills, required.
• Advanced level computer proficiency in Microsoft Excel is required. Specifically, knowledge and demonstrated experience in working with large quantities of data using multifaceted functions such as PivotTables, complex formulas, data linking and protection, configuration, tables, and charts, etc.
• This is a full-time position. Days and hours of work are Monday through Friday, and the position requires long hours and some weekend work.
• May be required to travel during the business day, although some out-of-area overnight travel may be required.
• Resource Capacity, Ethical Conduct, Strategic Thinking, Leadership, Decision Making and Financial Management required.
• People oriented and results driven.
• Demonstrable experience with business metrics.
• Knowledge using ERP Systems.
• Excellent active listening and presentation skills.
• Competence to build and effectively manage interpersonal relationships at all levels of the organization.
• Ability to read and understand mechanical drawings.
• Ability to use computer for entering and retrieving data.
• Ability to work in office/manufacturing environment.