26 customer service representative Jobs in wilmington, ma
Coworx Staffing Services is Hiring a Customer service representative Near Wilmington, MA
CoWorx Staffing Services is seeking Customer Service Reps in the Wilmington, MA area!
As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service. You’ll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience.
Responsibilities :
- Assist customers and business partners via telephone and email
- Handle customer complaints in a calm, professional manner
- Diagnose, assess, and resolve problems or issues
- Scan haul-away pods and verify stamps
- Process changes or cancellations to delivery orders
Desired Background / Skills :
- Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.
- High school diploma or equivalent
- 1-year related experience preferably within a call center environment
- Strong customer service skills and the ability to satisfactorily resolve issues
- Solid ability to multitask with exceptional organizational skills
- Ability to thrive under pressure while delivering solutions that exceed customer expectations
- Must be at least 18 years of age
Other Information :
Single Shift- (7 Days Per Week 12PM-8 : 30PM) Shift broken out below.
- 1st Worker Shift : Sunday - Tuesday 12 : 00PM - 8 : 30PM EST and Wednesday 12 : 00PM - 4 : 30PM EST
- 2nd Worker Shift : Wednesday 4 : 30PM-8 : 30PM EST and Thursday - Saturday 12 : 00PM - 8 : 30PM EST
In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers.
We’re a company where you can continually advance your career, no matter your background the opportunities are endless and yours for the taking.
If you’re driven and looking for a place to grow, come join us.
Please send your resume of interest to :
0144@coworxstaffing.com
or call
978-496-1585
for more info on how to apply and the onboarding process.
MA121
Interested candidates please reference job code 225098 when responding to this ad.
Last updated : 2024-05-06
Job Summary
Full Time
Business Services
$43k-54k (estimate)
05/07/2024
06/21/2024
coworxstaffing.com
MORRISTOWN, NJ
15,000 - 50,000
1974
MICHAEL EPSTEIN
$500M - $1B
Business Services
Related Companies
The job skills required for Customer service representative include Customer Service, Call Center, Commitment, Microsoft Office, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.
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