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ABOUT CCO CERTIFICATION :
CCO Certification (CCO) is a wholly owned subsidiary of the National Commission for the Certification of Crane Operators (NCCCO).
NCCCO was formed in 1995 as a nonprofit organization with its mission to develop effective performance standards for safe load handling equipment operation to assist all segments of general industry and construction.
CCO, established in 2014, supports NCCCO’s mission by developing effective performance standards; providing fair, valid, and reliable assessments;
acting as an industry resource; and being the leader in providing certifications for those who work in and around load handling equipment.
CCO is headquartered in Fairfax, VA, and maintains offices in Murray, UT and Palm Harbor, FL.
POSITION SUMMARY :
CCO has an immediate opening for a Customer Service Representative in our Palm Harbor, Florida office. Upon the successful completion of a 6-month introductory period, there is flexibility to work from home up to two days per week.
This position supports the work of the Customer Service team by performing functions such as answering phones, email, text, and voicemail as well as any other form of necessary correspondence.
Provides basic product and pricing information. Responds to inquiries about certification and services available to candidates.
Assists customers with returns and exchanges. Enters new and updated candidate data and maintains Customer Service candidate database and records.
ESSENTIAL DUTIES AND RESPONSIBILITIES :
To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily.
Reasonable accommodation may be made to enable an individual with disabilities to perform the essential functions. Other duties may be assigned to meet business needs.
QUALIFICATIONS / REQUIREMENTS :
Education and / or Experience :
Knowledge, skills, and abilities :
JOB CONDITIONS :
CCO is seeking qualified applicants who reflect and understand our values : Quality, Integrity, Fairness, Excellence, Service and Respect.
CCO is a fast-paced, high-energy organization with an ambitious agenda and staff that is highly motivated. This position may experience high work demands under tight timelines.
CCO is an equal opportunity employer.
BENEFITS
Last updated : 2024-04-23
Full Time
$39k-49k (estimate)
04/25/2024
04/28/2024
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The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.