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Patient Services Representative
$36k-43k (estimate)
Full Time 5 Months Ago
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cbwchc is Hiring a Patient Services Representative Near , NY

  • Ensure a welcoming, attentive, positive and confidential patient experience from the first encounter, whether it is by phone or in-person
    • Remain well-informed about the Health Center to orient patients and families to the Health Center’s services, and promote services and benefits as appropriate 
    • Monitor incoming patients and the waiting area to assess patient needs and wait times, assisting as needed
    • Ensure reception and waiting area neat and tidy at all times
  • Complete and update patient registration in a timely and courteous manner
    • Interview and register new patients, accurately and completely
    • Provide patients/families with information about Patient’s Bill of Rights, Notice of Privacy Practices and other policies and procedures
    • Verify insurance eligibility and address insurance questions and concerns
    • Perform sliding fee scale assessment and determine fee charges for self-pay and underinsured patients
  • Optimize provider schedules and patient satisfaction with efficient scheduling
  • Effective teamwork, communication and collaboration as part of practice-wide care team
    • Direct phone calls/inquires to appropriate department/personnel and/or take phone messages
    • Work closely with clinical team to ensure smooth patient workflow, including assistance with check-out and referral management as needed
    • Demonstrate curiosity and understanding of process workflows, healthcare team needs, and patient experience
    • Maintain a cooperative relationship among health care teams by communicating information; responding to requests; building rapport and participating in team problem-solving
    • Adapt to changes in practice operations, workflows and patient needs as they emerge
  • Perform other unit specific duties as assigned

Job Summary

JOB TYPE

Full Time

SALARY

$36k-43k (estimate)

POST DATE

12/22/2023

EXPIRATION DATE

05/20/2024

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cbwchc
Full Time
$79k-107k (estimate)
3 Days Ago
cbwchc
Full Time
$68k-83k (estimate)
5 Months Ago
cbwchc
Full Time|Part Time
$230k-309k (estimate)
5 Months Ago

The job skills required for Patient Services Representative include Scheduling, Health Care, Patient Registration, Problem Solving, Teamwork, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Services Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Services Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Patient Services Representative positions, which can be used as a reference in future career path planning. As a Patient Services Representative, it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Services Representative. You can explore the career advancement for a Patient Services Representative below and select your interested title to get hiring information.

If you are interested in becoming a Patient Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Services Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Services Representative job description and responsibilities

The Patient Services Rep reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditat

02/28/2022: Vallejo, CA

Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement.

02/15/2022: Kennewick, WA

Coordinated and provided clerical and support activities within a multidisciplinary, patient care unit to facilitate the daily patient flow.

03/07/2022: Saint Cloud, MN

Patient service representatives smooth out the emotional and mental bumps by advocating for the consumer through all phases of medical treatment.

12/16/2021: Fort Wayne, IN

This position creates patient records, provides documentation as appropriate to patients, and collects and applies patient payments.

02/11/2022: Troy, NY

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Services Representative jobs

Representatives must use quality customer service techniques to ensure patient needs are met.

01/25/2022: Johnstown, PA

Some patient services representative roles require additional training.

12/23/2021: Lebanon, PA

Both Patient Service Representatives and Patient Care Specialists, some of the skills necessary to complete the responsibilities of each role are similar.

12/21/2021: Lawrence, MA

Furthermore, many of the tasks that are required of a patient service representative will be dependent upon strong computer skills.

02/16/2022: Stockton, CA

Must exercise empathy and respect to provide excellent customer service for patients.

12/21/2021: Omaha, NE

Step 3: View the best colleges and universities for Patient Services Representative.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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