This position serves as a medical receptionist and is responsible for greeting all incoming patients, visitors, physicians, vendors or other individuals in a courteous and professional manner. The person is responsible for registering patients, coordinating with colleagues for timely turnaround, and responding to patient questions and concerns both over the telephone and in person.

Shift:Mon-Fri 8:30am to 5pm.

As aPatient Service Representative,you will have the opportunity to:

• Greets and registers patients in a friendly and service-oriented manner.

• Obtains proper insurance and patient information, collects signatures and ensures accuracy and completion of necessary documentation.

• Verifies/ updates changes in patient/physician/insurance to ensure proper billing.

• Collects and logs all co-pays and fees.

• Answer/transfer incoming phone calls.

• Schedules, reschedules or cancels new or current patients, confirms appointments and notifies staff of changes when necessary.

• Enter accurate information in the system.

• Pre-registers, submits reports and documents, inputs clinical data as needed for appointment, and requests films as needed.

• Gives patients appropriate orientation for preparatory and safety protocols, and provides directions to facilities if needed.

• Communicates delays in appointments in a timely fashion and offers rescheduling in circumstances where delays could be significant.

• Coordinate with the back-office staff for timely and effective care of patients.

• Obtain proper authorization and identification prior to release of confidential medical records.

• Other duties as assigned.