Duties:
- Answering phone calls and directing them to the appropriate department or staff member
- Greeting and checking in patients as they arrive at the facility
- Collecting and verifying patient information, including insurance details
- Scheduling appointments and managing the appointment calendar
- Assisting with patient registration and updating patient records
- Providing excellent customer service and addressing patient inquiries or concerns
- Coordinating with other departments to ensure smooth patient flow and efficient operations
- Handling billing and payment processing for patients
- Maintaining confidentiality of patient information

Qualifications:
- High school diploma or equivalent required
- Previous experience in a healthcare or medical office setting preferred
- Strong communication skills, both verbal and written
- Excellent customer service skills and ability to handle difficult situations with professionalism and empathy
- Proficient in using phone systems and basic computer applications
- Knowledge of medical terminology and procedures is a plus
- Ability to multitask, prioritize, and work in a fast-paced environment

Please note that this position may require occasional evening or weekend shifts, as well as the ability to handle emergency situations in the ER.

Job Type: Full-time

Pay: $16.00 - $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Tuition reimbursement
• Uniform allowance
• Vision insurance

Healthcare setting:

• Clinic
• Outpatient

Medical specialties:

• Radiology

Schedule:

• Monday to Friday
• Rotating weekends

Experience:

• Customer service: 1 year (Preferred)
• Computer skills: 1 year (Preferred)
• Medical terminology: 1 year (Required)

Language:

• Spanish (Required)

Ability to Relocate:

• West Islip, NY: Relocate before starting work (Required)

Work Location: In person