Essential Job Functions:

Supervision

• Conduct self in a manner that is an example of positive social interaction, appropriate boundaries, and effective communication.
• Ensure all residents understand program procedures and adhere to them.
• Provide supervision to peer-led groups and to consumers during recreational time.
• Document inappropriate behaviors and activities in the daily log.
• Monitor cameras while at the front desk.
• Monitor rooms regularly throughout the day to determine the safety and security of consumers.
• Ensure that consumers are at scheduled groups. 
• Report unusual incidents to the supervisor and program director.
• Report emergencies requiring police, fire or medical to 911.
• Conduct a search of consumer’s property and rooms.
• Ensure no contraband enters the facility.
• Conduct breathalyzer test on consumers during re-entry and assist with obtaining urine samples from consumers.

Reception Services

• Provide consumers with toiletries and cleaning supplies from inventory when necessary.
• Ensure all consumer logs and documents are completed and submitted in a timely manner.
• Provide customer service to visitors and consumers.
• Answer telephones and direct calls to the appropriate employee.
• Acts as laison between consumers and administration.
• Ensure that all visitors and consumers sign in and out. 

Medication

• Work in collaboration and under the supervision of the program nurse in the dispersement and documentation of medications to consumers.
• Adhere to the program’s medication administration policy and procedure.
• Provide consumers with their medication so that the consumer may self-administer their medication.
• Complete Medication Administration Record for all over-the-counter and prescribed medication.

Other

• Complies with all required trainings as per COA standards, funding, and licensing requirements. 
• Incumbent will comply with all policies, procedures and requirements necessary to perform the functions of this position.
• Participates in the Performance Quality Improvement process.
• Adheres to the dress code and wears appropriate clothing and closed-toe shoes, and follows safety protocols per OSHA and Catholic Charities when conducting job functions.
• Ensures appropriate reporting of incident reports in adherence to DCF and Catholic Charities Policies and Procedures requirements.
• Perform additional responsibilities as required by the supervisor.

Physical Demands:

• Requires long periods of walking around and continuous monitoring of the dorms, cafeteria, and facility grounds.
• Ability to lift 10 lbs and transfer trays from food warmer to individual warmers.
• Ability to detect unsafe situations by sight or sound and react quickly to intervene.

Educational & Experiential Requirements:

• One year of related experience
• Proficiency both oral and written English.
• Active CPR certificate preferred or obtained within 60 days of hire

• Safe Serve Certification preferred or obtained within 30 days of hire.

Reporting to this position:

• none

Schedule options:

Friday – Monday 8:00am – 6:30pm

5:00pm – 1:30 am – 8 hours 5 days a week must include Saturday or Sunday.

5:00pm – 3:30am – 10 hour days 4 days a week, must include Saturday or Sunday.