Description

Operations Manager, Women's Emergency Services, Holy Rosary

OUR PURPOSE

Catholic Charities of the Archdiocese of Denver has been serving Northern Colorado since 1927. We serve tens of thousands of people each year in seven ministries: Marisol Services, Early Childhood Education, Shelter Services, Catholic Charities Housing, St. Raphael Counseling, Family, Kinship, and Senior Services; and Parish & Community Engagement.

Our employees are crucial to our success in achieving our mission to extend the healing ministry of Jesus Christ to the poor and those in need. Catholic Charities provides a work environment where self-motivated and mission driven individuals are recognized and rewarded. 

Catholic Charities is an Equal Opportunity Employer. We are committed to welcoming applicants and program participants of all faiths; as well as an inclusive and welcoming environment for staff, volunteers, and program participants. Candidates who bring diversity to our team are encouraged to apply. 

PURPOSE OF POSITION:

An Operations Manager at Catholic Charities:

• The ability to plan, direct and coordinate the operations of Women’s Emergency Services Holy Rosary. Operations manager will be responsible for ensuring and improving the performance, productivity, efficiency, and profitability of departmental and organizational operations through the provision of effective methods and strategies that are consistent with the goals, mission and values of the Agency.
• Applies appropriate techniques and standards in program development and service delivery.
• Develops, recommends and oversees implementation of program policies, procedures and objectives to support our mission.
• Prepares and administers area budget within established guidelines
• Compiles accurate and timely program statistical data to meet reporting requirements. Monitors performance measurements and recommends program improvements
• Ensures that programs and services are in compliance with licensing, accreditation, state and federal standards and other appropriate regulatory or professional requirements.
• Works with the local system of care toward the design, implementation and evaluation of a model of care that is collaborative and strengths-based. 
• Maintains professional ties with other service organizations/boards/committees for the benefit of the program.
• Completes necessary administrative duties (paperwork, etc.) timely and accurately.
• Oversees childcare food program to ensure healthy, appropriate and cost-effective foods are served
• Communicates with outside sales, service and supply agencies necessary to maintain, repair and clean the facilities and to obtains bids for building maintenance, renovation and special projects.
• In collaboration with other management, ensures all Samaritan House staff are trained and adhere to operational safety policies and procedures.
• Oversees the systems for ordering and stocking supplies, ensuring efficiency and cost effectiveness.
• Responsible for the repair and purchase of all non-office equipment
• Implements system for donation solicitation and storage, especially for high cost and high use items
• Ensures OSHA, health, safety and cleanliness standards are met at all times.
• On-call for consultation and intervention after hours and on weekends.
• Carries out supervisory responsibilities in accordance with Agency’s values and policies, and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

SUPERVISORY RESPONSIBILITIES

Supervises supervisors and/or staff in the Women’s Emergency Services program

Qualifications

• Bachelor's degree (BA/BS) from accredited four-year college or university in related field; and three to five years related operations experience and/or training; or equivalent combination of education and experience.
• Master’s Degree preferred. MBA or business related preferred.
• Supervises supervisors and/or staff in the Women’s Emergency Services program
• Demonstrated experience in supervision and program management 
• Experience/knowledge in facility management, maintenance, food service, purchasing, inventory and housekeeping services within a commercial or residential environment.

COMPENSATION & BENEFITS:

Salary: Starting at $60,000 - $70,000 salary/year (DOE) with increases commensurate with education and experience. 

Schedule: 3 Days of Swing Shift (1:30 pm - 10:00 pm), 2 Days of Administrative Hours (8:30 am -5:00 pm)

**Schedule can be adjusted slightly based on candidate personal schedule

Training: We provide a robust training curriculum that will support our employees throughout their career. Training provided within the first year of employment includes: De-escalation & Safety; Public Speaking; Mental Health First Aid; Substance Abuse & Mental Health; Human Trafficking; Trauma Informed Care; and many more.

Benefits: In addition to being part of a higher purpose while working in a challenging yet rewarding environment, eligible Catholic Charities employees receive a generous benefits package, including: 

• Extensive Paid Time Off (4 weeks accrual for new employees - increasing based on tenure) promoting work life balance. 
• 15 Paid Holidays annually (shelters are 24/7, so there may be a need to work some holidays, which would include holiday pay). 
• 403b Retirement Plan with Agency contribution of 4% & match up to 2% of annual compensation. 
• Choice of 3 PPO Medical Plans (90% of employee's and 75% of dependent’s premiums is paid by Agency), Dental, & Vision starting the 1st day of the month following start date. 
• May be eligible for Public Service Loan Forgiveness through Federal Student Loans and many more benefits. 

ARE YOU READY TO JOIN OUR TEAM?If you are ready to make answer the call and make a difference, please submit your application online at ccdenver.org/careers. We look forward to meeting you! 

We conduct background checks as part of our hiring process. 

Drug-Free Workplace. 

Catholic Charities serves all with respect, dignity, and without discrimination in compliance with all local, 

state, or federal law. Consistent with applicable laws, Catholic Charities makes all decisions involving any 

aspect of employment or volunteer relationships without regard to any status or characteristic protected by local, state, or federal law, other than those positions which are deemed ministerial in nature (such as Chaplain requiring a clerical background). Unlawful discrimination and/or harassment is inconsistent with 

our philosophy of doing business and will not be tolerated. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

EEO/AA