11 Customer Service Rep. Jobs in South Elgin, IL
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CAT I GLASS MANUFACTURING is Hiring a Customer Service Rep. Near South Elgin, IL
- Process all customer orders and requirements in a timely manner
- Ability to multi-task, prioritize, manage time efficiently and adapt to an ever-changing work day
- Manage a high volume of emails and effectively monitor and respond in a timely manner
- Input orders accurate, valid and complete information
- Build sustainable relationships with customers through trust and interactive communication
- Identify and assess customer needs by analyzing past data and achieving a high level of customer satisfaction
- Make sales suggestions to existing customer
- Resolve complaints and documents appropriately within the established time frames
- Track customer trends and suggest blanket orders where appropriate to give customers price breaks / volume incentives
- Operate standard office equipment on a regular basis, including but not limited to; fax machine, copy machine, scanning, computer and phone.
- Must be able to report to work as scheduled and on time
- Professional attitude and appearance
- Other duties as assigned.
- Checking with customer to see on moving over stock that is in inventory
- Slow Business – checking in with customer to see if they have any current or future needs.
- Blanket Orders – checking in with customer to see if they would like to put in a blanket order to make sure material is on hand and to lock in pricing.
- Assist with Accounts receivables 30, 60 and 90 day.
- Excellent written and verbal communication skills
- Self-motivated, with high energy and an engaging level of enthusiasm.
- Ability to work individually and as part of a team
- Strong attention to detail
- High school or equivalent preferred
- 3 years Customer service/Inside sales experience in a manufacturing company
- Proficient in Microsoft Office required
- Experience with Sage/Peach Tree and Act! Is a plus.
- Perform job duties in an office environment by operating basic office equipment, copier, desktop computer, phone, and printer.
- While performing the duties of this job, the employee is regularly required to stand, sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear, repetitive.
- The employee frequently is required to stand, walk, and stoop.
- Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust.
Job Summary
Full Time
Durable Manufacturing
$35k-43k (estimate)
01/12/2024
05/05/2024
catiglass.com
SOUTH ELGIN, IL
100 - 200
1995
ROBERT JAYNES
$10M - $50M
Durable Manufacturing
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About CAT I GLASS MANUFACTURING
Cat-i Glass Manufacturing can trace its roots back to Elgin Precision Glass (EPG) founded by Carl Jaynes in 1965. EPG started out producing automotive air conditioning sight glasses in a barn and eventually grew into a thriving business housed in a new 144,000 square foot building. EPG was sold in the late eighties but the concepts endured. In 1995, Cat-i Glass Manufacturing emerged to carry on the EPG mission. Our engineering and management group has in excess of 25 years of glass experience. With its core being made up of previous EPG employees, Cat-i Glass has come a long way since the barn.... In early 2006 we became ISO 9001:2000 registered. In January 2007, we relocated to a new 75,000 square foot facility. Cat-i Glass employees use their knowledge and initiative to provide quality parts that meet or exceed our customers expectations.
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The job skills required for Customer Service Rep. include Customer Service, Microsoft Office, Futures, Customer Satisfaction, Attention to Detail, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Rep.. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Rep.. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Rep. positions, which can be used as a reference in future career path planning. As a Customer Service Rep., it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Rep.. You can explore the career advancement for a Customer Service Rep. below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Rep job description and responsibilities
Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
12/29/2021: Chicago, IL
The best CSRs are genuinely excited to help customers.
12/07/2021: Saint Paul, MN
Customer service reps may use a variety of tools as part of their role.
12/10/2021: Juneau, AK
At banks, customer service reps may need to have some former experience handling money and making change.
12/23/2021: Youngstown, OH
Customer service representatives work with a business’ customers to handle complaints, take orders, process returns, or solve problems.
02/05/2022: Bismarck, ND
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Rep jobs
Communicate as efficiently as possible.
02/24/2022: Springfield, MO
Don’t worry about acquiring expensive gear; focus on the learning first.
02/10/2022: Helena, MT
Must be a quick learner and nimble with a strong ability to multitask and must be familiar with online retail customer service practices.
01/26/2022: Santa Fe, NM
A commitment to providing great customer experiences by working with enthusiasm, energy and pace.
12/13/2021: Duluth, MN
A strong Customer Service Background and entry level Accounting skills.
01/31/2022: Fort Myers, FL
Step 3: View the best colleges and universities for Customer Service Rep.
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