Full time customer service position available! Job duties include customer service, collections, marketing, and general office duties. Our ideal entry-level candidate will be an outgoing individual with a great attitude and exceptional work ethic, who understands the sense of urgency and will project a strong, positive, customer-friendly atmosphere.

Duties and Responsibilities:

• Prepare and process loan applications and renewals
• Provide excellent customer service while performing tasks
• Perform collection activities on delinquent accounts
• Perform marketing strategies directed at both current and past customers as well as the general public and may include working community events, distributing flyers, visiting local businesses, and mailing letters
• Interact regularly with the public

Requirements:

• Prompt and regular attendance
• A valid drivers license, insurance, and reliable transportation to use for work
• Willingness and ability to come in early, work late, and work Saturdays
• Strong communication skills
• Strong computer skills
• Ability to operate a variety of office equipment including a calculator, copy machine, printer, fax machine, and telephone
• Willingness to follow state and federal regulations as well as company policies and procedures
• Ability to work inside and outside, drive, walk on uneven ground, and climb stairs
• Ability to multitask, learn quickly and solve problems

Hours and Dress Code:

• 40 work week
• Monday - Friday from 8:30-6:00 or until work is completed
• Saturday 8:30-2:00 or until work is completed
• Closed on Sunday
• Dress code is business casual
• Jeans and t-shirts can be worn on Friday-Saturday
• Tennis shoes can be worn any day

Compensation and Benefits:

• Exceptional earning potential through monthly bonuses
• Competitive bi-weekly pay
• Christmas bonus
• Training pay and a great learning experience
• Sick pay (24 hours after six monthly of employment)
• Vacation pay (up to 5 days within your first year, 1 week after 1 year, and 2 weeks after 2 years)
• Holiday pay
• Medical, vision, dental, life insurance, accident, critical illness, and short-term disability offered
• Opportunity for advancement

Job Type: Full-time

Pay: $13.00 - $13.01 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• No experience needed

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person
• Office

Work Location: In person