Description

Are you a results-driven store manager with experience in retail &/or fine dining establishments seeking employment? Can you bring a track record of increasing profitability, enhancing customer satisfaction, and leading high-performing teams to High’s?

High’s of Baltimore is looking for an expert in staff development and maintaining operational excellence. The Store Manager will be responsible for the day-to-day store operations, maintain a positive experience for our customers and lead a team of employees while ensuring our vision of being a "Fast, Fresh & Friendly" neighborhood convenience store. 

We offer a very competitive Benefits Package including but not limited to:

• Low-Cost Health Insurance – Full and part time plans available.
• Career Advancement.
• Paid Time Off in addition to Sick Leave.
• 401k with company match.
• Tuition Reimbursement annually.

Responsibilities:  

• Oversee and manage all daily operations, including inventory management, stock ordering, pricing, and visual merchandising. 
• Actively recruit, train, schedule, and supervise store employees, providing guidance, motivation, and support to enhance their performance. 
• Foster a culture of exceptional customer service, address customer inquiries or complaints, and ensure a positive shopping experience. 
• Ensure the store complies with company policies, procedures, and legal requirements, including safety and security regulations. 
• Prepare and submit daily, weekly, and monthly reports on sales, inventory, and other key performance indicators to track progress and identify areas for improvement. 

Qualifications

Qualifications:

• Previous retail management experience, preferably in convenience retail. 
• Strong leadership and team-building skills. 
• Excellent communication and interpersonal abilities. 
• Analytical and problem-solving skills. 
• Experience in convenience retail operations and industry trends, preferred. 
• Proficiency in using business software and tools. 

Working Conditions:

• Full-time position with variable hours, including evenings, weekends, and holidays. Store Managers should be flexible and available for extended hours, especially during peak retail seasons. 
• The role involves standing, walking, lifting, and other physical activities as needed, particularly during inventory management and merchandising. 
• Work is primarily conducted within the store, but Store Managers may occasionally need to address off-site tasks and attend meetings or training sessions.