Who we are

CTS Health Services is a community mental health services center that specializes in a holistic approach to health and wellness for children, parents, and adults of varying circumstances and mental challenges. We provide one-on-one behavioral interventions for our clients and their support circles to help our clients navigate through life within their community at their highest level.

We are urgently seeking passionate, authentic, and motivated individual trained as a Qualified Mental Health Professional (QMHP) under Case Management services to provide general leadership, supervision and management over an assigned direct care workers, serving as a liaison between them, our spanish speaking consumers, and Executive Team. They will also work closely with the Utilization Management Team in order to coordinate services.

Responsibilities of a Qualified Mental Health Professional (QMHP) providing Case Management services consist of, but not limited to:

• Coordinate behavioral health services and other interventions for the consumers with other professionals and Child and Family Team members.
• Engaging community and natural supports, and including their input in the person-centered planning process.Deliver direct care services when necessary to ensure consumer continuity of care.
• Complete the ongoing revision of the Individual Treatment Plan and ensuring its implementation.
• Monitoring and documenting the status of the recipient’s progress and the effectiveness of the strategies and interventions outlined in the Treatment Plan.
• Collect data and submit for continuing service authorization, maintaining up-to-date service authorization tracker to sustain 100% authorizations on all consumers within team.
• Input and upload consumer demographics onto documentation site (OnTarget).
• Consulting with identified medical (for example, primary care and psychiatric) and non-medical (for example, DSS, school, DJJDP) providers.
• Work with a team approach with other employees to ensure agency compliance.
• Report critical concerns and problems to Supervisor in a timely manner and actively seek Supervisor’s input and assistance to resolving the concern.
• Actively participate in an appropriate manner with the decision-making process as “pro-active” team member and cooperate with team’s decision, whether programmatic or clinical.
• Facilitate flow of information.
• Ensure Client Rights are being adhered by for all consumers.
• Attend weekly and monthly meetings with State Directors, Clinical Director, and supervisor.
• Report to supervisor on a weekly basis on progress or regress of team case load.
• Other duties as deemed necessary to provide quality and continuity in services provided.

Supervisory responsibilities:

• Monitor service delivery to ensure goals are achieved to meet consumer needs and ensure continuity of care.
• Conduct weekly service follow-up/verification calls to consumers/guardian.
• Conducting monthly outcome summaries and progress of consumer goals. Complete discharge summaries within 7-days of discharge.
• Responsible to ensure that services are provided in a manner, which meets all applicable regulatory licensure and accrediting regulation.
• Provide weekly supervisions to assigned staff, must be documented.
• Review/Approve all assigned staff’s service notes to ensure they are billable and in accordance with regulatory standards.
• Create/Review and assign service schedules for assigned staff.
• Provide routine monitoring for services being rendered by team members for quality assurance in accordance with Medicaid Part 132 requirements.
• Other duties as deemed necessary to provide quality and continuity in services provided.

What you get at CTS as a Qualified Mental Health Professional (QMHP):

• Full benefits package after 90-days of employment
• Employee Assistant Program resource
• Growth opportunities
• Encouragement of creativity
• Holistic and supportive culture and environment

Education requirements to qualify as a Qualified Mental Health Professional (QMHP) providing Case Management services:

• Master's Degree in a human service field
• Mental & Behavioral Health experience: 1 year
• Supervising: 1 year
• Spanish -speaking, required

Trainings and certificates required will be supplied by CTS if not in possession for a Qualified Mental Health Professional (QMHP) providing Case Management services:

• Behavioral Screening Certification
• CTS Health orientation
• Rule 132
• Service Definition
• OIG Rule 50
• First Aid/CPR/AED/Bloodborne Pathogen
• HIPAA
• Client Rights
• Confidentiality
• Mandated Reporter
• Health and Safety
• Cultural Competency
• Workplace Violence and Safety
• Waste, Fraud & Abuse