About Us

CTS Health Services is a community mental health services center that specializes in a holistic approach to health and wellness for children, parents, and adults of varying circumstances and mental challenges. We provide one-on-one behavioral interventions for our clients and their support circles to help our clients navigate through life within their community at their highest level.

We are urgently seeking passionate, authentic, and motivated individual trained as a Qualified Mental Health Professional (QMHP) to provide general leadership, supervision and management over an assigned service area and staff for Case Management services. The Qualified Mental Health Professional (QMHP) will serve as a liaison between the direct care workers, State Director, and Executive Team. They will also work closely with the Utilization Management Team in order to coordinate services. The Qualified Mental Health Professional (QMHP) must have excellent communication and documentation skills. They will possess an understanding of all mental health and developmental services.

The ideal Qualified Mental Health Professional (QMHP) holds:

• Bilingual (Spanish) preferred
• Master’s Degree in a human service field from an accredited college/university.
• Qualified Mental Health Professional (QMHP) credentialing
• At least 1 year of supervisory experience, required
• Proficient in Windows/Microsoft Office programs including Word, Excel, email
• Knowledge of Electronic Health Recordkeeping.
• Provide current proof of applicable licensing and credentialing requirements.
• Must have reliable transportation, maintain required level of vehicle insurance and valid driver’s license.
• Must have reliable techology (computer/laptop)

The ideal Qualified Mental Health Professional (QMHP) is responsible for (but not limited to):

GENERAL

• Report critical concerns and problems to Supervisor in a timely manner and actively seek Supervisor’s input and assistance to resolving the concern.
• Follow chain of command when encountering problems or other areas of need and correct problems requested.
• Attend staff meetings, planned in-service training, on-going training and any other regular or assigned meetings, and Facilitate flow of information as necessary.

SERVICE DELIVERY

• Collect data and submit for continuing service authorization, maintaining up-to-date service authorization tracker to sustain 100% authorizations on all consumers within team.
• Input and upload consumer demographics onto documentation site (OnTarget).
• Complete the ongoing revision of the Individual Treatment Plan and ensuring its implementation.
• Monitoring and documenting the status of the recipient’s progress and the effectiveness of the strategies and interventions outlined in the Treatment Plan.
• Engaging community and natural supports, and including their input in the person-centered planning process.
• Consulting with and Coordinating behavioral health services and other interventions for the consumers with other professionals (medical and non-medical, internal and external).
• Deliver direct care services when necessary to ensure consumer continuity of care.
• Conduct weekly service follow-up/verification calls to consumers/guardian.
• Conducting monthly outcome summaries and progress of consumer goals.
• Complete discharge summaries within 7-days of discharge.

SUPERVISORY

• Provide weekly service reviews to assigned staff for quality assurance in accordance with Medicaid Part 132 requirements, must be documented.
• Review/Approve all assigned staff’s service notes to ensure they are billable and in accordance with regulatory standards.
• Maintain/Audit assigned staffs’ consumer charts for 100% compliance (minimum 10 per month); develop plan of correction to rectify non-compliance, follow-through with corrections and report on-going non-compliance issues to Compliance Department.

What you get:

• Full benefits package after 90-days of employment (health/vision/dental, 401K matching, Short Term Disability, PTO, Holidays)
• Employee Assistant Program resource
• Growth opportunities
• Encouragement of creativity
• Holistic and supportive culture and environment

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Master's (Preferred)

Experience:

• Case management: 1 year (Preferred)
• Behavioral health: 2 years (Preferred)

Language:

• Spanish or Polish (Preferred)

Work Location: In person