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NATURE OF DUTIES:
The primary duties of this position are to provide end-user support to employees of CVL.
Travel to other locations is required on a regular basis. Must be available to take calls after hours when the need arises.
SPECIFIC DUTIES:
STANDARDS OF PERFORMANCE:
1.Keeps work area neat and organized. Reports safety issues to team leader immediately.
2.Works efficiently and manages time wisely. Assist other employees when all duties are complete.
3.Communicates any problems, difficulties or concerns regarding job duties to the team leader.
4.Performs all duties without significant error occurring with any regularity.
5.Meets all deadlines and timeframes for completion of assignments.
6.Represents CVL in a professional manner at all times. Demonstrates acceptable ability to interact with physicians, staff (“internal customers”) and “external customers” (patients, family members, insurance companies, home health etc.) on a professional level at all times. Exhibits good communication skills with physicians, patients, team leaders, and co-workers at all times.
7.Exhibits whenever possible a harmonious relationship with other employees in order to accomplish the duties and responsibilities of the position. While perfect harmonious relationships with all employees is sometimes not achievable, not more than an occasional complaint should be received by the team leader about the incumbent of this position.
8.The employee shall work and relate cooperatively with all other employees (internal customers) to assure optimum care for the patients of CVL and to achieve standards of care set forth by the medical staff.
9.Adheres to the CVL Compliance Plan as it pertains to the above specific job duties. Uses best efforts to maintain compliance by following the CVL Corporate Compliance Plan, attending CVL compliance education, following medical documentation guidelines, and communicating concerns regarding compliance issues.
10.Performs accurate and complete documentation in the patient’s medical record, when applicable.
11.Work with the electronic medical record (EMR) staff to maintain quality and work towards future EMR development.
12.Maintains patient confidentiality according to the HIPAA standards of privacy and security.
QUALIFICATIONS FOR THE POSITION:
1.B.S. College degree, preferred.
2.3 years of experience with administering and supporting a Microsoft Office 365 environment required.
Full Time
$50k-62k (estimate)
04/21/2024
06/19/2024
The job skills required for IT Help Desk Technician include Troubleshooting, Help Desk, Microsoft Office, Communication Skills, Futures, WAN, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Help Desk Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Help Desk Technician. Select any job title you are interested in and start to search job requirements.
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