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Cardinal Transportation is looking for a Inside Sales Representative with transportation industry experience. Do you love to help people have a great transportation experience? Do you want to help student groups plan adventures? Do you love helping brides and grooms make their wedding day exceptional? Then Cardinal Transportation is the place for you.
To excel in this position, you will need to have great organizational skills, be very comfortable talking on the phone, be proficient on a personal computer, handle multiple priorities without errors and have fun. Your excellent communication skills will need to be on display while engaging with clients on the phone and through email as well as while working with coworkers in varied roles within the organization.
Responsibilities:
75%:
· Excel in converting calls and emails into reservation with exceptional customer service
· Respond to customer phone calls and email requests with the correct information
· Input new reservations into dispatch system and send confirmation emails
· Modify existing reservations in dispatch system as needed and resend confirmation emails
· Data entry related to trip itineraries
· Monitor dispatch system and assist drivers with schedule changes due to changes in flight arrival/departure times
· Provide affiliate partners with confirmations and status updates as needed
15%:
· Contact drivers for the following date about runs assigned (ex. Changes, add-ons, special directions)
· Respond to issues with customers/drivers
· Organize and distribute driver paperwork (such as: trip sheets, directions, marquees, etc.)
· Contact drivers to get staffing shortages covered
· Update driver’s availability as needed
5%:
· Provide customers with information about the local area and points of interest as requested
· General office duties as needed ex. Sorting, filing, faxing
Required qualifications:
Desired qualifications:
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
Shift:
Weekly day range:
Ability to commute/relocate:
Education:
Work Location: In person
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Ability to Relocate:
Work Location: In person
Full Time
Transportation
$37k-47k (estimate)
04/29/2024
05/03/2024
cardinaltransportationltd.com
Los Angeles, CA
<25
Transportation
The job skills required for Customer Service Representative include Customer Service, Communication Skills, Microsoft Office, Planning, Data Entry, Transportation, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.