9 Customer Service Representative Jobs in Stafford, VA
Capitol Motors of Stafford LLC is Hiring a Customer Service Representative Near Stafford, VA
About us
Capitol Motors of Stafford is a small business in Stafford, VA. We are professional, agile, professional and our goal is to customer driven and increase market share.
Our work environment includes:
- Modern office setting
- Food provided
- Growth opportunities
Job Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. This is a great opportunity to utilize your communication skills and contribute to the success of our company. Responsibilities: - Answer incoming calls and respond to customer inquiries in a professional and timely manner - Provide accurate information about products, services, and promotions - Assist customers with placing orders, processing returns, and resolving any issues or complaints - Conduct outbound calls to follow up on customer inquiries or sales leads - Utilize effective phone etiquette to ensure positive customer interactions - Perform data entry tasks to update customer information in the system - Collaborate with other team members to ensure customer satisfaction - Meet or exceed sales targets through upselling and cross-selling opportunities Requirements: - Excellent verbal and written communication skills in English; fluency in Spanish is a plus - Previous experience in customer service or sales is preferred - Strong problem-solving skills and ability to handle difficult situations with patience and empathy - Proficient in using computer systems and software applications - Ability to multitask and prioritize tasks effectively - Detail-oriented with accurate data entry skills Note: This is a paid position. Internship positions are not available. We offer competitive compensation, ongoing training, and opportunities for career advancement. If you are passionate about providing exceptional customer service and have the skills required for this role, we would love to hear from you. Apply now!
Job Type: Full-time
Pay: From $28,141.00 per year
Benefits:
- Dental insurance
- Health insurance
- On-the-job training
- Vision insurance
Experience level:
- 1 year
- 2 years
- Under 1 year
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Every weekend
- Monday to Friday
Work setting:
- In-person
- Office
Ability to Commute:
- Stafford, VA 22554 (Preferred)
Ability to Relocate:
- Stafford, VA 22554: Relocate before starting work (Preferred)
Work Location: In person
Job Summary
Full Time
$41k-52k (estimate)
04/11/2024
08/08/2024
The job skills required for Customer Service Representative include Customer Service, Problem Solving, Communication Skills, Written Communication, Customer Satisfaction, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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