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Customer Service Associate II
Job Category : Retail Operations Requisition Number : CUSTO003108 Showing 1 location Job Details
Description
Capitol Federal is looking for someone that is passionate about making a difference or wants to build a career in banking.
For over 125 years, Capitol Federal has helped shape the future of banking in the Midwest and we believe that a great company starts with great people.
As a Customer Service Associate II you serve a valuable role in our branch by providing customers with friendly service and helping them reach their financial goals by assisting them with banking products.
You'll gain valuable knowledge into banking and finance, while helping customers with the right banking accounts for their needs.
This is a Full Time position up to 40 hours a week. Flexibility is required to work as needed to ensure adequate staffing for training or employee absences.
This location is open Monday through Friday from 10 : 00 AM to 6 : 00 PM and Saturday from 10 : 00 AM to 4 : 00 PM.
New competitive starting pay!*
Customer Service Associate II are Responsible For :
Qualities We Look For :
Ideal Candidates Should Have :
Capitol Federal Offers You :
Capitol Federals Interview Process :
Similar Opportunities That May Be Available :
Mail Operations Representative, Switchboard Operator, Call Center, or Records Management Specialist
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
Last updated : 2024-03-05
Full Time
Civic & Environmental Advocacy
$53k-64k (estimate)
03/07/2024
04/05/2024
capfed.com
TOPEKA, KS
500 - 1,000
1893
MATT LINDSEY
$200M - $500M
Civic & Environmental Advocacy
For more than 125 years, Capitol Federal has implemented our True Blue philosophy of Safety in Savings, Sound Lending Policies, Quality Customer Service and Commitment to Community. These traditions have created the values we honor today, and will help shape our tomorrow. CapFed employees are True Blue and take pride in their work. By building strong relationships with customers and relying on our core philosophies, weve developed a positive work environment that focuses on delivering opportunities for our employees to grow and work together. We believe in teamwork, doing what is right and bec...oming active in our communities. Through the Capitol Federal Foundation, the Bank is able to support community involvement and employees are encouraged to become engaged in many local organizations. Capitol Federal is a leading residential lender and boasts more than $9 billion in assets. In addition to single-family residential lending, construction loans and other consumer loans, CapFed offers a variety of retail deposit accounts, including checking, savings, money market, IRA and certificates of deposit. With nearly 60 traditional and in-store locations, the Bank has a strong branch network serving all its customers in Kansas and Missouri. CapFed was founded in 1893 and is headquartered in Topeka, Kansas. Equal Housing Lender, Member FDIC Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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The following is the career advancement route for Customer service associate positions, which can be used as a reference in future career path planning. As a Customer service associate, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service associate. You can explore the career advancement for a Customer service associate below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Associate job description and responsibilities
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Ability to professionally attend to the needs of customers.
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Assist customers with and complete all necessary phases of activity registration, facility booking, membership sales and point of sale transactions.
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Assist customers with facility rentals and process application permits according to District, department and General Use Ordinance procedures.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Associate jobs
Best Colleges to Study Client Service Associate.
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Ensure all customer problems are resolved quickly to the satisfaction of the customer.
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Ensure confidentiality of customer data and careful handling of documents media packages.
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Follow standard operating procedures and adhering to legal hr safety customer service and security policies procedures.
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Measure and analyze customer feedback.
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Step 3: View the best colleges and universities for Customer Service Associate.