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Our on-site client private, 4-year college is dedicated to utilizing technology to streamline operations and enhance efficiency. Bring your passion for technology and positive attitude toward process improvement to help improve operations while increasing your technical acumen. The Help Desk Technician is the first point of contact for faculty, staff, and students experiencing technical issues with their devices, software, and network connectivity. This role requires effective communication of technical solutions in a friendly and professional manner, providing initial troubleshooting and solution assistance primarily over the phone, email, chat, and occasionally in person. The Help Desk Technician will work in a hybrid schedule with weekdays at the client campus and weekend hours remotely, the Help Desk Technician will support our local and nationwide campuses. With the opportunity to troubleshoot and support college students, faculty, and staff, this professional will be the first point of contact via phone and internet. CampusWorks supports diverse client campuses nationwide with various hardware and software.
\nEssential Job Duties
Full Time
$56k-69k (estimate)
05/24/2024
07/23/2024
campusworksinc.com
Bradenton, FL
200 - 500
The job skills required for Help Desk Technician include Help Desk, Troubleshooting, Customer Service, Technical Support, Problem Solving, Computer Science, etc. Having related job skills and expertise will give you an advantage when applying to be a Help Desk Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Help Desk Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Help Desk Technician positions, which can be used as a reference in future career path planning. As a Help Desk Technician, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help Desk Technician. You can explore the career advancement for a Help Desk Technician below and select your interested title to get hiring information.