72 Service Manager Jobs in Mount Pleasant, SC
Call Dad AC and Heating is Hiring a Service Manager Near Mount Pleasant, SC
As part of your role at CALL DAD, we have established job duties and description, which outline the specific tasks and responsibilities required for your position in this document; however, it is important to highlight the broader responsibilities and expectations that come with your role.
Your Core Responsibilities include:
- Follow all CALL DAD policies, procedures, and the Employee Handbook
- Complete all daily, weekly, monthly, and annual checklists for your specific role
- Strict adherence to DAD’s PILLARS at all times
- Maintain strong customer relations at all times
- Meeting or exceeding the performance targets and goals in this PDP (Personal Development Pathway)
- Effectively demonstrate a willingness to learn
- Effectively demonstrate a commitment to excellence
- Be proactive in identifying and addressing challenges and obstacles
- Be adaptive and flexible to the needs of the position and customers
- Support the entire location by assisting the Location Manager
- Adhere to all federal, state, and local laws that apply to your location.
- Maintain a safe working environment and ensure that all required federal, state, and local reporting is completed.
- Maintain superior customer service by reviewing all customer service issues and making sure they are resolved on the same day with the assistance of the Location Manager.
- Verify that all service calls are being properly dispatched to the appropriate technicians.
- Verify all warranty paperwork is processed and all credits are received.
- Attend any required training that CALL DAD deems necessary.
- Ensure the Location aesthetics are kept up to company standards and all janitorial activities are completed.
- Order replenishment parts for all vehicles daily.
- Follow up on all unsold estimates daily.
- Maintain KPI’s for your branches service department.
- Ensure all payments were collected from non-property management customers.
- Follow up on all on-hold jobs to update customers on parts or schedule them as soon as possible.
- Call prior days install to do a follow-up and get an inspection date scheduled for the state.
Job Summary
Full Time
$84k-109k (estimate)
05/07/2024
07/06/2024
The job skills required for Service Manager include Customer Service, Customer Relations, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.
If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Manager job description and responsibilities
A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.
02/28/2022: Frankfort, KY
The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.
02/08/2022: Poughkeepsie, NY
The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.
01/17/2022: Lansing, MI
Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.
12/13/2021: Frankfort, KY
Responsible for understanding each customer's expectations and delivering services as needed.
02/15/2022: Abilene, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Manager jobs
Employers require that a viable candidate for a service manager position possess excellent computer skills.
01/13/2022: Middlesex, NJ
A few years of experience from a service oriented role, preferably with focus on customer experience and account management.
01/25/2022: Atlanta, GA
Experienced leader with proven record providing exceptional customer service operations.
01/21/2022: Grand Rapids, MI
Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.
01/27/2022: Pittsburgh, PA
The service manager must also be able to work under stress besides handle stress.
12/20/2021: Pittsburgh, PA
Step 3: View the best colleges and universities for Service Manager.
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