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OFFICE ASSISTANT (TYPING)
$46k-59k (estimate)
Full Time 2 Months Ago
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California Highway Patrol is Hiring an OFFICE ASSISTANT (TYPING) Near UNKNOWN, CA

Job Description and Duties

Serves as the primary telephone receptionist for the California Highway Patrol (CHP) Headquarters campus front lobby counter. Extracts critical information from incoming calls while entering into a personal computer and typing into the Cisco Unified Communications Manager attendant console; then screens and directs them effectively.
While receiving both phone calls and foot traffic simultaneously, must multi-task and work under pressure with composure. Gives professional and courteous service to every contact.
Greets, checks in, and directs visitors to proper destinations, as well as issues visitor badges to guests that provide proper identification. Utilizes the Security Program to enter the information into the database.
Provides backup support to Division/Command clerical staff, including; prepares and processes a variety of recurring reports; such as, the monthly overtime, Cal-Card, and Occupational Injury and Illness reports; the quarterly Accident and Injury Report; the annual Paperwork, and the Charge Card reports; and other reports as assigned.
Performs other job related duties, as assigned.

You will find additional information about the job in the Duty Statement.

Working Conditions

Monday through Friday, 0800-1700 hours.

Job Code #:
JC-423299
Position #(s):
388-029-1379-007
Working Title:
Office Assistant (Typing)
Classification:
OFFICE ASSISTANT (TYPING)
$3,085.00 - $3,863.00 A
$3,346.00 - $4,190.00 B
Work Location:
Sacramento County
Telework:
In Office
Job Type:
Permanent, Full Time

Department Information

California Highway Patrol
Emergency Operations and Safety Services
601 North 7th Street
Sacramento, CA 95811

The mission of the California Highway Patrol is to provide the highest level of Safety, Service, and Security. The California Highway Patrol offers challenging and exciting careers in the field of law enforcement. If you are interested in diversity, challenges, and opportunities, the CHP invites you to apply to become a part of our professional organization. We remain competitive and current with training and technology, keeping the citizens of California safe. We have many employment opportunities, and we invite you to look into the California Highway Patrol for your future.

Department Website: https://www.chp.ca.gov

Special Requirements

  • The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website.
  • The position(s) require(s) a Background Investigation be cleared prior to being hired.

The SOQ serves as documentation of each applicant’s ability to present information clearly and concisely in writing. Each question must be numbered and addressed in the same order as the questions below. The SOQ must be typed, no more than two pages in length, and 12-point Arial font.

  • Describe how your background, experience, education, and/or training relates to the duty statement and makes you the best candidate for this position.
  • Describe your ability and experience in handling a heavy workload with competing priorities, and the steps you would take to ensure deadlines are met.
  • Describe your understanding of the role of the Office Assistant (Typing) with Emergency Operations and Safety Services Section, and what customer service means to you.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 3/31/2024

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

California Highway Patrol
Attn: Esther Prichard
097/Classification & Hiring
P.O. Box 942898
Sacramento, CA 94298-0001

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

California Highway Patrol
Classification and Hiring
601 North 7th Street
Sacramento, CA 95811
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is optional. It may be included, but is not required.
  • Criminal Record Supplemental Questionnaire
  • Supplemental Application -
    A Statement of Qualifications (SOQ) is REQUIRED and MUST be submitted with your application to be considered for this position. Applications received without the SOQ will not be considered. Résumés in lieu of the SOQ will not be considered.

    Refer to Special Requirement Section of this job posting for the SOQ questions.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
  • A demonstrated interest in assuming increasing responsibility, excellent attendance and punctuality, and exceptional interpersonal and communication skills
  • Must be willing to work in a team environment and possess competent computer skills

Benefits

Newer gated campus located close to Downtown Sacramento; offers free parking, electric vehicle charging stations, ATM machine, gym, on-site Bistro, and is close to a light rail station.
Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Department Website: https://www.chp.ca.gov

Human Resources Contact:
Esther Prichard
(916) 843-3820
Eprichard@chp.ca.gov

Hiring Unit Contact:
Christopher Gray
(916) 843-3256

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
Office of Equal Employment Opportunity
(916) 843-3190
oeeo@chp.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Additional Application Submission Requirements

Interested individuals shall submit a Criminal Record Supplemental Questionnaire and a Statement of Qualifications with their STD. 678 Employment Application. Hard copy applications must also include the classification title, job control number (JC-423299) and/or position number 388-029-1379-007 on the application.

It is required to submit work/employment experience, dates, hours worked, supervisor names and supervisor phone numbers on the application in descending order, starting with your current job. Resumes or other documents cannot substitute a state application. Applicants who fail to submit a completed state application may not be considered.

Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be
excluded or removed from these documents includes, but is not limited to, the Equal Employment Opportunity page, your Social Security Number, birth date, driver’s license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position.

Other

Although the intent is to fill this vacancy as soon as possible, the exact duration of the selection process can vary and is unknown at this time.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Job Summary

JOB TYPE

Full Time

SALARY

$46k-59k (estimate)

POST DATE

03/22/2024

EXPIRATION DATE

07/19/2024

WEBSITE

chp.ca.gov

HEADQUARTERS

Sacramento, CA

SIZE

1,000 - 3,000

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