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Working Title: Complaint Investigator
Final Filing Date: May 29,2024
Job description
This position supports the California Department of Public Health’s (CDPH) mission and strategic plan by independently planning, coordinating, and conducting investigations throughout California of complaints of abuse and unprofessional conduct against Certified Nurse Assistants (CNA), Home Health Aides (HHA), and Certified Hemodialysis Technicians (CHT). The Associate Governmental Program Analyst (AGPA) evaluates confidential and classified criminal offender record information obtained from the Department of Justice, arrest reports, court documents and/or evidence of rehabilitation. The AGPA gathers information from a variety of sources and performs thorough research; conducts interviews; independently analyzes investigative findings; determines the degree to which allegations have been substantiated; makes well-reasoned, fully supportable recommendations for disciplinary action (no action, warning, diversion, suspension, or revocation); and composes concise, well-written reports and recommendations. The AGPA independently plans, prepares for, and testifies as a witness for the Department at appeal hearings throughout California related to the findings of the investigations. The AGPA may, on occasion, be required to testify in criminal proceedings relative to their investigative actions and findings. Statewide and overnight travel related to investigations, training, meetings, etc. is required up to 20%.
The AGPA reviews and applies California laws, state and Federal regulations, and program and departmental policies and procedures (i.e., California Health and Safety Code, California, and Federal Codes of Regulations, etc.). Additionally, the AGPA communicates and coordinates with state and Federal agencies involved in the certification of and disciplinary actions against CNAs, HHAs, and CHTs, including the District Offices of CDPH, Department of Justice, local law enforcement, District Attorney's offices, licensing boards, etc.
The incumbent works under the direction of the Staff Services Manager I (SSM I).
Teleworking may be available for this position, in accordance with CDPH’s Telework Policy and Procedures.
This job announcement is a re-posting. If you have already applied you do not need to re-apply, we have your application on file.
This is a 12 month Limited-Term Full-Time position that may be extended or become Permanent.
The attached duty statement indicates whether this position is eligible for telework. All employees who telework are required to be California residents in accordance with Government Code 14200 and may be required to report to a CDPH office, when needed. Candidates who reside outside of the state of California may be interviewed; however, the selected candidate must have a primary residency in the state of California prior to appointment (and continue to maintain California residency) as a condition of employment. Failure to meet this requirement may result in the job offer being rescinded.
A copy of the duty statement can be found here.
https://calcareers.ca.gov/CalHrPublic/Jobs/JobPosting.aspx?JobControlId=426450
HOW TO APPLY:
1. Create a CalCareers account. This is a free database that allows you to create an account, load your resume and apply for positions. https://jobs.ca.gov/
2. Take the Associate Governmental Program Analyst Exam that can be located at the link below. https://www.calcareers.ca.gov/JOBSGEN/9PB04.PDF
3. Apply for the Associate Governmental Program Analyst position through the link below.
https://calcareers.ca.gov/CalHrPublic/Jobs/JobPosting.aspx?JobControlId=426450
4. Statement of Qualifications - Please see Statement of Qualifications instructions below at end of posting. Any applications received that do not provide a written response to the SOQ will not be scored/reviewed.
Statement of Qualifications (SOQ) Instructions
PLEASE NOTE: Resumes, letters, Supplemental Questionnaire, transcripts, degrees, your state application, cover letters and other materials will not take the place of the Statement of Qualifications. Simply copying and pasting your resume will also not be accepted. Applications received without an SOQ may be rejected.
Submission of a Statement of Qualifications is required.Responses should not exceed one (1) page in a cover letter format, Ariel font of no less than 12-point with 1-inch margins. The applicant’s first and last name, and the title “SOQ” must be in the upper right-hand corner.
Statement of Qualifications Instructions:
Please describe your investigative experience and include the types of interviewing techniques utilized in these investigations.
PAY AND BENEFITS:
$ 5,684.00 - $7,114.00 per Month
Benefits: Work Life Balance with flexible telework options, Alternate Work Week available, Paid time off including: holidays, annual/sick leave, professional development days, personal days, disability leave and more, Travel Reimbursement, medical, dental and vision benefits (with cash options), generous defined-benefit pension, retiree Healthcare, Employee Assistance Program Benefits including CalHR Wellness Discounts, 401(k) and 457(b) Plans (Savings Plus), Commute Program, Life Insurance/Death Benefits Options, ScholarShare 529 College Savings Plan Options, Group Legal Services Insurance Plan Options
Job Types: Full-time, Temporary
Pay: $5,684.00 - $7,114.00 per month
Benefits:
Schedule:
Experience:
Ability to Relocate:
Work Location: In person
Temporary | Full Time
Social & Legal Services
$88k-115k (estimate)
05/23/2024
06/02/2024
cdph.ca.gov
SAN DIEGO, CA
25 - 50
2013
KAREN MCCABE
$10M - $50M
Social & Legal Services
The job skills required for Associate Governmental Program Analyst (Complaint Investigator) include Planning, Law Enforcement, etc. Having related job skills and expertise will give you an advantage when applying to be an Associate Governmental Program Analyst (Complaint Investigator). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Associate Governmental Program Analyst (Complaint Investigator). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Associate Governmental Program Analyst (Complaint Investigator) positions, which can be used as a reference in future career path planning. As an Associate Governmental Program Analyst (Complaint Investigator), it can be promoted into senior positions as a Government Affairs Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Associate Governmental Program Analyst (Complaint Investigator). You can explore the career advancement for an Associate Governmental Program Analyst (Complaint Investigator) below and select your interested title to get hiring information.