Founded in 1978, California Closets has built a reputation as the leader and design authority in premium space management, delivering custom-designed organizational solutions and exceptional service. We believe home is more than just a place — it should be a source of creativity, comfort, and connection. From beautiful walk-in closets and entertainment centers to versatile pantries and home offices, we design custom storage solutions that add value to your life and home by making space for what belongs. Think of it as ‘practical magic.’

The Office Administrator is primarily responsible for coordinating office administrative tasks, accounts payable / receivable, and payroll functions for the company-owned location. This position works closely with all operation's teams and is responsible for providing complete, accurate and timely services for the CCO.

What We Offer:

California Closets has both company-owned and franchise locations. This location is company-owned, therefore earns the following benefits:

Pay Rate: $24 - $26 per hour based on experience.

• Health insurance – Medical, Dental, and Vision
• PTO days and paid holidays
• 401K retirement plan with company match
• 40 hours/week with overtime potential
• Grow your career with us – many promotional opportunities are available

ESSENTIAL FUNCTIONS

• Accurate completion of accounts receivable for all open projects/customers

• Processing deposits and balances in Epicor (ERP system) within 24-48 hours of receipt
• Perform a week and month-end reconciliation of install revenue
• Assist with audit request
• Research and correct invoice errors and discrepancies
• Field all general team member questions /requests
• Monitor and respond to all vendor/customer inquiries
• Frequent one on one contact with customers, sales team, vendors and all internal departments to oversee efficiency and client satisfaction throughout the organization
• Assist with cheque admin work, running scans, cheque distribution and filing, as needed
• Schedule accommodations for the Install team
• Assist with mail and distribute to appropriate person
• Scan packing lists
• Placing orders for office supplies
• Other duties or special projects as required by General or Office Manager
• Accurate completion of accounts receivable and payable functions for all customers / trade vendors
• Comply with established company policies and procedures and incorporate procedural improvements, when necessary

• Apply payments to job accounts,
• Review/process all paperwork for new jobs, confirmation of documents and accurate before considered

“sold” and will set the commission rate in DASH.

• Flip job status to sold, alert scheduling coordinator, and announce sale on Slack.
• Handle accounts receivable tasks.
• COI requests and updates annually

POSITION QUALIFICATIONS

Competencies:

• Decisions will affect others within the functional area
• Understanding a range of work procedures and their impacts on internal and external work areas, requiring a longer period of job training.
• Requires the skill to deliver professional advice or present opinions and recommendations. Ability to elaborate on routine information and ensure understanding.
• External communication that includes clients, vendors, gov’t agencies, and service providers
• Internal Communication that includes manufacturing, corporate, and other CCO teams.
• Problems encountered are routine, somewhat repetitive and generally solved by following clear direction and procedures.
• Work is guided by specific procedures and well-defined instructions. The team member would normally not deviate without seeking advice and guidance.

SKILLS & ABILITIES

• High school diploma and/or GED
• Associate degree related to business administration / accounting from an accredited college or university preferred
• 2-4 years of experience of Accounts Receivable experience in construction and/or in the home renovations/improvement industry
• Experience and/or knowledge of payroll legislation and automated accounting systems
• Strong communication, interpersonal and presentation skills
• Ability to communicate politely, clearly, and professionally with clients
• Ability to work quickly and accurately 10-key and data entry
• Calendar management / regional scheduling experience preferred
• Must be able to adapt to a fast-paced, changing environment and exercise independent though to challenges and improve the status quo.
• Excellent time and project management abilities
• Self-starter with a positive attitude, and ability to manage own schedule and comfortable working in a fast paced environment
• Familiar with GL Coding
• Detail oriented, organized and time management skills
• Ability to provide an exceptional client experience aligned to the company values
• Models CC Core Values and 10 Serving Basics
• Must possess strong critical thinking, problem solving, time management, and organizational skills with the ability to work under pressure
• Strong multi-tasking, time management, and prioritization capabilities
• Must possess an unwavering commitment to foster a safe and event-free work environment
• Tech savvy with the ability to quickly learn and apply various business systems (CAD, ERP software, Salesforce, Microsoft Office, etc)

Certificates & Licenses: List any certificates and licenses REQUIRED for the employee to have to be hired or promoted

in the position. Ex: driver’s license, hi-lo license, industry related certificate or license, etc.

• Valid driver’s license, current vehicle registration and a driving record that is acceptable to the company. Minimum vehicle insurance coverage and ability to maintain vehicle in good repair.
• Successfully complete a MVR and Background check

Government Regulations and Safety:

We are committed to providing a workplace free from serious recognized hazards and comply with standards, rules and regulations issued under the OSH Act. It is the responsibility of the employer and team members to examine workplace conditions to make sure they conform to applicable OSHA standards. As a result, we will make sure team members have and use safe tools and equipment and properly maintain this equipment.

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

PHYSICAL DEMANDS

• Frequent sitting in front of a computer for long periods of time
• Ability to operate office equipment using hands and fingers, handle or feel, and reach with hands and arms
• Minimal bending, squatting, kneeling, stretching, twisting, reaching, and climbing
• Ability to frequently talk and hear
• Ability to reach with hand and arms and grasp objects
• Flexible work schedule: ability to work evenings and weekends

WORK ENVIRONMENT

• Company office location

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We are an equal opportunity employer. We E-Verify.
All your information will be kept confidential according to EEO guidelines.

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