You haven't searched anything yet.
Desktop Support Specialist II
Req number : R1907
R1907
Employment type : Full time
Full time
Worksite flexibility :
Onsite
Job Summary
As a Desktop Support Technician you will performa variety of general support tasks within an established IT infrastructure.
Job Description
We are looking for an Desktop Support Specialist . This position will be On-site in the Beaverton, Oregon area. This is a 1 year position with probable extension.
What You’ll Do
Responsible for the installation and troubleshooting of desktops / laptops / tablets / mobile devices, network switches, automation systems in the fab and other duties such as network support, printer support and helpdesk support as needed
Install, Configure and administer windows operating systems.Install and assist in configuring network switches
Responsible for maintaining the configuration and integrity of systems as per ADI policy
Responsible for maintaining system uptime inside the fab and respond to fab-support events as quickly as possible
Responsible for installing / supporting the client applications and customer support
Responsible for keeping the systems up-to-date with patches and other needs
Should be able to work on multiple projects under minimal supervision or guidance
Must be able to provide 1st / 2nd tier support for most helpdesk related issues
Should be willing to perform other duties as assigned
Create / Maintain documentation for established support procedures and processes
Good team player and should be able to work in 24 x 7 manufacturing environment and should be
ready to work in day / night shifts.
What You'll Need
Required :
2 years experience in a similar support role preferably in a high availability, 24 x 7 production environment.
Excellent knowledge and experience with building laptops / desktop PCs, creating / configuring standard install images
Experience in installing / supporting network switches
Knowledge on supported systems like printers, network interfaces, windows 7 / 10 OS, phones (android / windows), tablets and other mobile computers.
General understanding of networking (TCP / IP, DNS, DHCP, performance monitoring)
Good knowledge on Microsoft Office tools, PC Imaging / backup software
Preferred :
Experience with any system monitoring tools like Solarwinds, Nagios is a plus
Physical Demands
Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards
Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard and monitor
Last updated : 2024-03-27
Full Time
Social & Legal Services
$52k-65k (estimate)
03/28/2024
04/02/2024
caiglobal.org
NEW YORK, NY
50 - 100
1979
BARBARA CICATELLI
$10M - $50M
Social & Legal Services
CAI is a global non-profit organization that tackles the toughest issues facing underserved populations today. Since 1979, we have worked to improve the quality of health care and social services delivered to vulnerable populations worldwide. At CAI we develop and deliver a wide range of educational training and technical assistance services to health and social service providers. Our innovative staff help organizations build their capacity to better coordinate their services and more effectively serve their clients. From reproductive health and family planning to HIV/AIDS prevention and subst...ance abuse, our mission remains the same -- to use the transformative power of education and research to foster a more aware, healthy, compassionate and equitable world.
More
Show less
The job skills required for Desktop support specialist include Troubleshooting, Networking, Microsoft Office, Desktop Support, Customer Support, TCP/IP, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop support specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop support specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop support specialist positions, which can be used as a reference in future career path planning. As a Desktop support specialist, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop support specialist. You can explore the career advancement for a Desktop support specialist below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support Specialist job description and responsibilities
Desktop support specialists often deal with clients who are having trouble with their systems.
04/15/2022: Petaluma, CA
Documents technical support procedures and maintaining customer records.
01/19/2022: Houston, TX
Desktop Support Specialists keep computer networks running efficiently for their organization.
03/03/2022: Saint Louis, MO
They configure end-user software, hardware and upgrade existing client desktops computers for best efficiency.
03/15/2022: Salt Lake City, UT
Desktop support specialists maintain computer networks and provide technical help to computer users.
01/26/2022: Vincennes, IN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support Specialist jobs
Attend Customer service, customer support, and customer experience training.
02/01/2022: Carson City, NV
Gain experience with operating systems.
02/21/2022: Denver, CO
Experience in technical support positions is a plus.
04/15/2022: Clarksville, TN
Practice fixing common computer problems.
03/04/2022: Binghamton, NY
Use past security breaches as learning examples.
02/28/2022: Elyria, OH
Step 3: View the best colleges and universities for Desktop Support Specialist.