We are looking for an Desktop Support Specialist.* This position will be On-site in the Beaverton, Oregon area. *This is a long-term assignment.

The individual should be able to perform tasks as directed, with minimal supervision. This individual will also be responsible for the
installation and troubleshooting of desktops/laptops/tablets/mobile devices, network switches, automation systems in the fab and other duties such as network support, printer support and helpdesk support as needed.

What You’ll Do

· Install, Configure and administer windows operating systems.Install and assist in configuring network switches.

· Responsible for maintaining the configuration and integrity of systems as per ADI policy.

· Responsible for maintaining system uptime inside the fab and respond to fab-support events as quickly as possible.

· Responsible for installing/supporting the client applications and customer support.

· Responsible for keeping the systems UpToDate with patches and other fireware/bios needs.

· Should be able to work on multiple projects under minimal supervision or guidance.

· Must be able to provide 1st/2nd tier support for most helpdesk related issues.

· Should be willing to perform other duties as assigned.

· Create/Maintain documentation for established support procedures and processes.

· Good team player and should be able to work in 24 x 7 mfg. environment and should be
ready to work in day/night shifts.

What You'll Need

· 2 years experience in a similar support role preferably in a high availability, 24 x 7 production environment.

· Excellent knowledge and experience with building laptops/desktop PCs, creating/configuring standard install images

· Experience in installing/supporting network switches

· Knowledge on supported systems like printers, network interfaces, windows 7/10 OS, phones (android/windows), tablets and other mobile computers.

· General understanding of networking (TCP/IP, DNS, DHCP, performance monitoring)

· Experience with any system monitoring tools like Solarwinds, Nagios is a plus

· Good knowledge on Microsoft Office tools, PC Imaging/backup software

Physical Demands

· Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards

· Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

· Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard and monitor

Job Type: Full-time

Pay: $24.00 - $26.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Experience level:

• 2 years
• 3 years

Schedule:

• 8 hour shift

Ability to Relocate:

• Beaverton, OR: Relocate before starting work (Required)

Work Location: In person