We are looking for a Program Specialist to provide onsite coaching to caseworkers and supervisors through practice shadowing and feedback.* This position will be part-timecontract and onsite with travel.*

What You’ll Do

• Assist County Children, Youth and Family Services with the development and implementation of the County CYF training program, formal practice coaching program and new employee on-boarding process
• Provide Field-level coaching strategies including individual coaching sessions with Caseworkers; group consultation; quality reviews of assessments, plans, field work, and family staffing; participation in staff meetings; and facilitating in-house trainings and workshops for staff
• Facilitate team decision making processes to model the integration of the Consultation and Information Sharing Framework into processes
• Develop and provide support for staff mentors
• Aide employees with developing effective scheduling and work practices, completing quality casework and case documentation, and developing and implementing situational safety awareness and protocols
• Be available as a resource and subject matter expert in program areas, providing technical guidance to staff
• Meet with Caseworkers, Supervisors, and management level team members to establish goals and desired outcomes pertaining to skills, tools, and techniques staff members would like to utilize and improve upon
• Provide one-on-one coaching to staff in field situations such as home visits, court proceedings, family meetings/staffing
• Provide in-office coaching to staff focused on identifying, practicing, and enhancing technical skills he/she will use to engage children and families
• Provide Caseworkers with access to one-on-one coaching, focused on improving critical thinking skills and developing risk statements
• Help Supervisors develop their coaching skills so they can effectively coach staff members and plan for future coaching activities
• Evaluate the training program and communicate recommendations to administrators for improvement
• Perform other related duties and responsibilities, as required

What You'll Need

Required:

• Bachelor's Degree in the field of Human Behavioral Science is required
• Five years of professional Child Welfare Casework experience is required, including at least 2 years of experience as a casework supervisor, casework manager or program specialist
• Master’s Degree in Social Worker may be substitute for 1 year of non-supervisor or non-management required experience
• Proof of education and licensure, where applicable, are required
• Strong written and verbal communication skills and techniques for report writing, correspondence, providing customer service, giving presentations, public speaking, directions, and feedback
• Knowledge of adult education principles and the ability to provide training to groups and provide one-on-one coaching for caseworkers, supervisors, and teams
• Ability to prepare and deliver large group oral presentations
• Ability to communicate clearly and concisely, both orally and in writing
• Ability to coach and mentor individuals who may need support with emotional intelligence, conflict resolution, de-escalation technique and self-care strategies
• Ability to establish, maintain, and foster positive, harmonious working relationships
• Proficient in Microsoft Outlook, Word, PowerPoint, and other Microsoft Office Suite products
• Possess the ability to develop and present training materials
• Pennsylvania Child Welfare Casework certification is required
• Possession of a Pennsylvania Driver's License and proof of automotive insurance are required
• Background Check: Must pass a criminal background check and drug screening

Physical Demands

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards
• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

Job Types: Part-time, Contract

Pay: $41,644.66 - $50,152.71 per year

Expected hours: 15 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Patient demographics:

• Adults
• Children

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Upper Darby, PA 19082: Relocate before starting work (Required)

Work Location: In person