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Position Overview
Keep our communities fed.
Our focus is simple but meaningful, from our distribution centers to our offices — every employee of C&S and their family of companies works to help feed local families, neighbors, and communities. As the Account Manager (AM), you will serve as a regular interface and communicator for the organization's clients, working independently to orchestrate the deployment of corporate-wide resources to provide comprehensive service and solutions to the account portfolio. You will be a Professional whose responsibilities include identifying internal and external opportunities to improve day-to-day customer service and is an escalation point for the Customer Service team.
Job Description
Full-Time: Remote (travel included)
Location: Troutdale, Oregon
You will contribute by:
Travels to Customer locations as needed for business arrangements.
Owns responsibility for the strategic management of accounts as assigned by Sr. Account Managers.
Establishes and builds strong client relationships through a detailed and hands-on understanding of day-to-day transactions and IT-enabled processes.
Leverages commercial aspects of Partner contracts and works to ensure ES3 realizes the benefit of these assets and is directly involved with the negotiation of new and existing contracts.
Leverages organizational capabilities to advance customer and company objectives.
Provides support, continuity, and ongoing representation for the Customer reinforced by management throughout the organization, communicating with other relevant company functions/ divisions.
Delivers corporate goals and objectives within the client/ Account Management relationship
Maintains an ongoing understanding of the partner's supply chain network to explore and develop opportunities to grow revenue and volume across the account portfolio
Identifies target opportunities within the framework of the organization-wide strategy and develops solutions through cross-functional channels.
Contribute to training content and transfer knowledge from newly developed and enhanced processes to fellow team members.
Leads special projects/ programs as needed, including information technology projects including scope, spec, and integration testing for Customers and internal enhancements
Works closely with hourly CSRs assigned to accounts, developing accountability and leadership. Provide partner training and support for the ES3 warehouse management web portal
Travels to Customer locations as needed.
We offer:
Weekly Pay
Benefits available from day 1 (medical, dental, vision)
Company matched 401K
Mileage Reimbursement
Company Credit Card
PTO and Holiday Pay offered
Career Progression Opportunities
Tuition Reimbursement
Employee Health & Wellness program
Employee Discounts / Purchasing programs
Employee Assistance Program
We’re searching for candidates with:
Specialized Knowledge: Basic retail knowledge, and electronic data interface knowledge.
Special Skills: Extraordinary customer service skills, excellent communicative abilities to problem solve, professional verbal and written communication, exemplary attention to detail relating to all aspects of the customer's portfolio
Exceptional follow-up skills
Fundamental computer skills in Excel, Word, PowerPoint, and Project.
2-5: Related experience in a similar environment providing customer support at the level of a manager account representative or equivalent.
Every person matters.
We keep our values alive through a culture that embraces differences and ensures everyone matters.
C&S and their Family of Companies are proud to be an Equal Opportunity and Affirmative Action employer and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factor under federal, state or local law.
The Fine Print
This Job advertisement does not constitute a promise or guarantee of employment. This job advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of C&S Wholesale Grocers.
Qualifications
Bachelor's Degree - General Studies
Shift
Company
C&S Wholesale Grocers, Inc.
About Our Company
C&S Wholesale Grocers, Inc. , based in Keene, NH, is the largest wholesale grocery supply company in the U.S. and the industry leader in supply chain innovation. Founded in 1918 as a supplier to independent grocery stores, C&S now services customers of all sizes, supplying more than 6,000 independent supermarkets, chain stores, military bases, and institutions with over 150,000 different products. At C&S, We Select the Best® – those with the motivation, pride, and drive to succeed in our fast-paced world.
Working Safely is a Condition of Employment at C&S Wholesale Grocers, Inc. C&S Wholesale Grocers is proud to be an Equal Opportunity and Affirmative Action employer, and considers qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.
Company: C&S Wholesale Grocers, LLC
Job Area: Sales - West Coast
Job Family: Sales
Job Type: Regular
Job Code: JC0005
ReqID: R-254306
Other
Retail
$104k-142k (estimate)
01/03/2024
06/02/2024
The job skills required for Retail Account Manager include Customer Service, Account Management, Written Communication, Client Relationship, PowerPoint, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Retail Account Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Retail Account Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Retail Account Manager positions, which can be used as a reference in future career path planning. As a Retail Account Manager, it can be promoted into senior positions as an Account Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Retail Account Manager. You can explore the career advancement for a Retail Account Manager below and select your interested title to get hiring information.