127 Customer Service Travel Representative (Remote) Jobs in New York, NY
C&S Consulting is Hiring a Remote Customer Service Travel Representative (Remote)
We are a dynamic and forward-thinking travel company specializing in group travel experiences. Currently, we are in search of a Remote Travel Customer Service Assistant to join our team. In this role, you will play a pivotal part in ensuring group travelers receive exceptional service, making their journeys smooth and unforgettable.
Key Responsibilities:Customer Assistance:
- Provide prompt and friendly assistance to group travelers via phone, email, and chat, addressing inquiries, resolving issues, and offering guidance
- Assist customers in booking group travel arrangements, including flights, accommodations, transportation, and activities, ensuring adherence to company policies and accuracy
- Create and maintain travel itineraries tailored to group preferences, budget limitations, and destination-specific details
- Proactively identify and resolve any travel-related issues, such as flight delays or accommodation changes, to minimize disruptions and uphold customer satisfaction
- Maintain transparent and open communication with group leaders, travel coordinators, and suppliers to ensure a seamless travel experience
- Guide travelers in obtaining necessary visas, permits, and travel documents, ensuring compliance with international regulations
- Stay updated on travel trends and destination insights to provide valuable recommendations and insights to customers
- Ensure the precision of bookings and travel documents, conducting thorough cross-checks to avoid errors or oversights
- Maintain comprehensive records of customer interactions, travel arrangements, and relevant communications in the system
- Collaborate with other departments, such as sales and marketing, to contribute to the success of group travel programs and provide feedback for ongoing enhancement
- Previous customer service experience, particularly in the travel industry, is advantageous but not obligatory
- Strong written and verbal communication skills
- Exceptional problem-solving abilities and attention to detail
- Familiarity with travel booking systems and tools is beneficial but not mandatory
- Capability to work independently and as part of a remote team
- Passion for travel and a commitment to creating unforgettable experiences for customers
- Flexible Schedule
- Travel Perks
- Licensed & Bonded
- Commission-based compensation structure
- Personal Website
- Business Opportunity
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Job Summary
Full Time
$52k-65k (estimate)
05/20/2024
07/03/2024
The job skills required for Customer Service Travel Representative (Remote) include Customer Service, Problem Solving, Attention to Detail, Customer Satisfaction, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Travel Representative (Remote). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Travel Representative (Remote). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Travel Representative (Remote) positions, which can be used as a reference in future career path planning. As a Customer Service Travel Representative (Remote), it can be promoted into senior positions as a Travel Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Travel Representative (Remote). You can explore the career advancement for a Customer Service Travel Representative (Remote) below and select your interested title to get hiring information.
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