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Strategic Account Manager

Boston, MA | Full Time
2 Days Ago

Job Description

Job Description

We are currently searching for a Strategic Account Manager to join our team! SAM’s are responsible for managing relationships with Bynder’s customers, in addition to working with our Customer Success team’s to build pipeline, and complete sales. Applicants should have a solid Sales background, and thorough knowledge of marketing technology space, in order to make targeted pitches for current and future customers. In addition to staying up to date on Bynder’s offerings, SAM’s must also stay up to date on new technology innovations, digital transformation initiatives, and customer’s overall business objectives and needs.

In order to be successful in this role, candidates must be highly organized and professional, a self-starter, as well as have strong analytical and problem-solving capabilities. They will use these skills to build strong business relationships, and establish lines of communications with colleagues, customers, and partners, and drive expansion revenue from our existing customer base.

This Strategic Account Managers role will be full time, out of our Boston or San Mateo office. Bynder offers flexible work hours and ability to work from home. This role may require travel to conduct meetings and demonstrations for customers.

Responsibilities include:

  • Expand mindshare and adoption of Bynder to new business units, stakeholders and subsidiaries
  • Develop new business opportunities with existing clients by promoting company products and services.
  • Improve customer satisfaction by improving responsiveness and anticipating customer needs.
  • Coordinate with Customer Success team to identify and develop new expansion opportunities
  • Manage relationships with external customer leaders, stakeholders and subject matter experts.
  • Consult to analyze needs and identify new services or changes to existing services.

Qualifications

  • At least 5 years of prior Enterprise Sales or Account Management experience
  • Experience selling in B2B, SaaS/Cloud, DAM, or CMS.
  • Prior experience closing net new or expansion revenue of 1M ARR per year.
  • Bachelor's Degree in business, communications, finance, marketing, economics, or another relevant field.
  • Strong customer service experience and the ability to communicate effectively with clients and management.
  • Proficiently with basic computer programs, such as the Microsoft Office suite, Salesforce.com.
  • Strong public speaking and presentation skills.
  • Proven record of going above and beyond to satisfy the customers needs.

Preferred Qualifications

  • Experience selling in B2B, SaaS/Cloud, DAM, or CMS 
  • Thrives in start-up and collaborative environment

Additional information

Benefits

  • Competitive salary and 401(k) - dollar for dollar match up to 6%
  • Company paid medical and dental coverage
  • Unlimited vacation policy
  • Room to advance in a high-growth tech company
  • Office in Fort Point, near the burgeoning Seaport District
  • A light-hearted and fun work environment 

All your information will be kept confidential according to EEO guidelines. Equal opportunity employer, M/F/D/V

 

Company Overview

  • Website bynder.com
  • Headquarters NEWBURY PARK, CA
  • Size 200 - 500
  • Founded 2013
  • Type
  • CEO ROBERT BYNDER
  • Revenue <$5M
  • Industry Business Services
  • About bynder
  • Bynder is the fastest way to professionally manage digital files. Teams get on the same page for real-time collaborative edits and approvals, easy file sharing and storage, auto-formatting for channels and file types - it provides one central hub for all company materials and messaging. With company creative at your fingertips, your next big idea is a click away.

Skills for Strategic Account Manager

The job skills required for Strategic Account Manager include Presentation, Customer Service, Account Management, Futures, Initiative,and Microsoft Office etc. Having related job skills and expertise will give you an advantage when applying to be a Strategic Account Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Strategic Account Manager. Select any job title you are interested in and start to search job requirements.

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Career Path for Strategic Account Manager

The following is the career advancement route for Strategic Account Manager positions, which can be used as a reference in future career path planning. As a Strategic Account Manager, it can be promoted into senior positions as an Account Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Strategic Account Manager. You can explore the career advancement for a Strategic Account Manager below and select your interested title to get hiring information.

How to Become a Strategic Account Manager

If you are interested in becoming a Strategic Account Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Strategic Account Manager for your reference.

Step 1 Understand the job description and responsibilities of a Strategic Account Manager

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Step 2 Knowing the best tips for becoming a Strategic Account Manager can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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