The key responsibilities are. Providing an advanced level of functional and technical support to Aptitude Software’s customers regarding the company’s product portfolio. Engaging with company’s clients through skillful analysis, effective communication, coordination and cooperation with product management and development teams, in order to timely resolve incidents and requests. Maintaining a high level of client satisfaction. Obtaining detailed a...
Managing Consultant. As an expert in the field and a leader within the Professional Services function, provide guidance and support to multiple concurrent projects and the professional services organization. Partner with project managers to fully understand and ensure the agreed outcomes of implementations are delivered and be accountable for the quality and robustness of the delivered solutions, client satisfaction and enablement, enforcement of...
