Butchertown Hall is local restaurateur Terry Raley's vision of modern barbeque, inspired by the Central Texas meat market culture in which he grew up, and the late 19th-century butcher shop pursuits of this very neighborhood. Making extensive use of our 36 square-foot open fire hearth, alongside a custom-built high-capacity smoker, we patiently cook soulful, exciting food. Expect the finest wood-fired premium cuts, craft tacos & Tex-Mex standards, roasted oysters, delicately-charred garden vegetables, and the finest smoked brisket outside of Austin.

At Butchertown Hall, the Front of House Manager oversees all operations in the restaurant (except for the kitchen). This individual shapes a restaurant-goer’s experience by maintaining the dining room’s appearance, hiring and training quality staff, and ensuring good customer service, be a Host when needed as well as Food Runner

The FOH Manager is responsible for understanding, discussing and educating staff on all menu items, allergies associated (if applicable) while also presenting an approachable and elevated experience by followingAmaranth Hospitality Service Standards. The FOH Manager plays a crucial role in ensuring the success of service and guest satisfaction. Also, collaborates with other team members and completes pre-service training andpost-service duty delegation, and being attentive during service to support additional team members and guest requests.

Requirements

• Minimum of 2 years experience in similar capacity

• Must be at least 18 years of age

• Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure

• Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests

• Must be able to demonstrate competency as outlined in the training schedule

• Must be able to work flexible shifts and schedules, including weekends and holidays as needed

• Ability to take direction, work in a team environment and autonomously

• Tips certified and POS knowledge

Physical Requirements

• Must be able to seize, grasp, turn and hold objects with hands.

• Must be able to make periodical fast paced movements are required to go from one part of the property to others.

• Must be able to move, pull, carry or lift at least 20 pounds.

Basic Job Duties

• Manage the training of the servers, bartenders, hosts, and bussers to meet the specific needs of the restaurant.

• Supervise Upkeep of Guest Areas.

• Responsible for shift planning using the scheduling systems to assign waitstaff based on anticipated demand. Ability to direct staff to handle unexpected situations and customer concerns throughout a shift as needed.

Benefits

Butchertown Hall offers competitive compensation packages that feature global benefits and perks. Whether your'e seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

• Health Care : Full time employees are eligible for full benefits; Medical, Dental & Vision

• Paid Time Off: Full- Time BOH Employees have sick day's vacation days after minimum requirements met

• Career Development: PearlStar Group and Restaurant Royce can progress your career domestically as well as managerially or technically

• Community Impact: Empowering the Amaranth Hospitality Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability

• Learning & Development: An extensive range of internally and externally run courses are available for all employees.

• Family Meal: Whilst on duty in our Restaurants you will be provided with a substantial meal free of charge.

Working at Butchertown Hall

• Health insurance