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Resident Services Coordinator
$47k-64k (estimate)
Full Time 2 Months Ago
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Building Land Technology is Hiring a Resident Services Coordinator Near Jersey, NJ

BLT is seeking an experienced and dynamic Resident Services Coordinator to join our luxury community located in Jersey City. The Resident Services Coordinator provides superior customer service, possesses detailed knowledge of company policy and procedures, and performs essential functions as they relate to the maintenance and accessibility of the building. 

Duties & Responsibilities of the Resident Services Coordinator

  • Engages in community activities and effectively represents the community and BLT’s local interests by fostering productive community relationships with our residents
  • Promptly answers phone calls, requests, and concerns, while responding to all resident inquiries in a professional and timely manner
  • Assists residents with move-in and move-out procedures
  • Processes work orders for the maintenance department and follows up with residents to ensure satisfaction with the work completed
  • Prepares incident reports pertaining specifically to resident issues, in compliance with company policies, procedures, and standards
  • Develops, produces, and coordinates resident communications including but not limited to newsletters, surveys, and lease violation notices
  • Ensures community and company policies are followed
  • Reviews resident feedback with upper management team and ensures appropriate corrective action is taken promptly
  • Facilitates professional and friendly atmosphere that exceeds resident expectations

Requirements of the Position of Resident Services Coordinator

  • Must demonstrate commitment to deliver outstanding customer service
  • 1 years' experience in property management or coordinating type position
  • Possess a passion for excellence
  • Self-motivated, trustworthy, and works with limited supervision 
  • Ability to set priorities, handle multiple tasks, and meet deadlines
  • Strong interpersonal and communication skills
  • Proficient in Microsoft Office 
  • High school diploma or GED, College education preferred
  • Weekend availability is required

Benefits Provided to the Position of Resident Services Coordinator:

Compensation package includes:

  • Competitive pay ($18-22/hr) with potential for bonus
  • Medical Insurance
  • Dental Insurance
  • Vision Plan
  • 401k Plan
  • Life Insurance
  • Paid Vacation
  • Paid Sick Leave
  • Paid Holidays
  • Tuition Reimbursement
  • 20% Housing Discount at BLT Properties

BLT is an equal opportunity employer
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About the Company:
Building and Land Technology

Job Summary

JOB TYPE

Full Time

SALARY

$47k-64k (estimate)

POST DATE

03/05/2024

EXPIRATION DATE

05/04/2024

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The job skills required for Resident Services Coordinator include Resident Service, Customer Service, Property Management, Life Insurance, Team Management, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Resident Services Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Resident Services Coordinator. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Resident Services Coordinator positions, which can be used as a reference in future career path planning. As a Resident Services Coordinator, it can be promoted into senior positions as a Commercial Property Manager I that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Resident Services Coordinator. You can explore the career advancement for a Resident Services Coordinator below and select your interested title to get hiring information.

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If you are interested in becoming a Resident Services Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Resident Services Coordinator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Resident Services Coordinator job description and responsibilities

Resident services coordinators work at assisted living facilities, universities, or similar housing communities.

03/25/2022: Lawrence, MA

They are responsible for creating a friendly and functional environment for everyone who lives in their facility.

02/22/2022: Asheville, NC

Surveys the resident population to identify priority of needs and solicit resident input on service preferences. Assist residents and property operations staff in understanding those needs.

02/06/2022: Roanoke, VA

Establish and maintain partnerships with relevant organizations and individuals, with an emphasis on providing on-site services to residents and the community.

03/22/2022: Orlando, FL

Plan and coordinate recreational, cultural and social activities in coordination with property operations staff and residents, as needed.

01/26/2022: Petersburg, VA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Resident Services Coordinator jobs

Proficient with MS Office (i.e. Microsoft Word, Excel, and Outlook) is huge advantage.

01/21/2022: Daytona Beach, FL

Proven ability to work with diverse groups in cooperative problem-solving and consensus building.

02/02/2022: Billings, MT

Demonstrated ability to establish trusting, confidential relationships

03/10/2022: Springfield, MO

Must have the ability to effectively facilitate meetings and community gatherings.

03/30/2022: Pueblo, CO

Experience conducting community assessments, applying the principals of conflict management and/or deescalation techniques, and organizing community groups, events, and programs preferred.

03/07/2022: Indianapolis, IN

Step 3: View the best colleges and universities for Resident Services Coordinator.

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