You haven't searched anything yet.
Description
At Builders Mutual, we believe in the power of a team to get the job done right.
Our team does their best work each day, creating a one-stop resource for all commercial insurance solutions and construction safety resources, leading to powerful results.
Our cultural elements of teamwork, inclusion, expertise, and community aren't just words on a page-it's integral to who we are, how we work, and what sets us apart.
We live out our values every day, striving to serve better and achieve more.
The OPPORTUNITY
Leverage your customer service experience and join our expanding team as a Bilingual Customer Service Representative! We are seeking a Bilingual CSR to assist customers with inbound calls to provide an exceptional customer experience on each call.
The Bilingual CSR will have a broad knowledge base of all functional areas in the company and can navigate seamlessly from one system to another.
This hybrid role will work in our Raleigh office a minimum of two days with the flexibility to work from home three days a week.
The Bilingual Customer Service Representative should have a strong customer-focused attitude and the ability to thrive in a team environment.
Your WORK as a Customer Service Representative will make a difference by :
Providing exceptional customer service in a fast-paced environment including inbound calls and emails from policyholders and agents according to service standards and procedures;
call types will require knowledge of all lines of business, all states, policy level research and agency level research.
Skills to get the JOB done RIGHT :
WHY YOU'LL LOVE TO WORK HERE
Builders Mutual cares about you, and we offer comprehensive employee benefits built to support your success and wellbeing, including :
LIFE at Builders Mutual
Builders Mutual is an Equal Opportunity Employer.
Last updated : 2024-05-14
Full Time
$35k-44k (estimate)
05/16/2024
08/06/2024
The job skills required for Bilingual customer service include Customer Service, Call Center, CSR, Flexibility, Customer Satisfaction, Quality Assurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Bilingual customer service. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Bilingual customer service. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Bilingual customer service positions, which can be used as a reference in future career path planning. As a Bilingual customer service, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Bilingual customer service. You can explore the career advancement for a Bilingual customer service below and select your interested title to get hiring information.