Hey there, thanks for stopping in! So, did this opportunity catch your eye? We thought it might. Our goal was to hook you in and now that we've got your attention, let's explore this opportunity we have available together!

But before you read on, view this message from our owner, Donna Lee - https://youtu.be/mzegXU65b7c

Job Description:

Brown Bag Seafood Co. is a premium fast casual seafood restaurant serving fresh, sustainable, and affordable seafood at our locations in IL, GA, and NC!

We are looking for an Assistant General Manager in Charlotte NC at our fast-growing, young and fun company. Particular focus areas include store growth, mentorship of new talent and development of regular guests. The position requires a flexible and open-minded manager with strong leadership skills and a high degree of comfort in both the front of house and the kitchen, as our managers flex into position daily.

About the Job:

Assistant Manager responsibilities include ensuring the restaurant is delivering top quality food and guest engagement. You will run an efficient restaurant operation, as well as maintain high production, productivity, quality, and guest-service standards.

Additional responsibilities include:

• The ability and comfort to step into any FOH or BOH role daily
• The ability to successfully run a shift alone in the absence of the GM
• Coordinating daily Front of the House and Back of the House restaurant operations
• Delivering superior service and maximizing customer satisfaction
• Responding efficiently and accurately to customer complaints
• Regularly reviewing product quality
• Organizing and supervising shifts
• Appraising staff performance and providing feedback to improve productivity
• Estimating future needs for goods, kitchen utensils and cleaning products
• Ensuring compliance with sanitation and safety regulations
• Managing restaurant's good image and suggesting ways to improve it
• Controlling operational costs and identifying measures to cut waste
• Training new and current employees on proper customer service practices
• Implementing policies and protocols that will maintain future restaurant operations

Ideal Candidate:

To be successful in this role, you'll need management skills and experience in both front and back of the house. We want you to know how to oversee the four walls of the facility including the dining room and check-in with customers while balancing online order demands. Back of the house management experience is essential, as you will set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations in collaboration with the General Manager. Your primary purpose is to ensure smooth shifts throughout the week and anticipate and avoid any bumps on the horizon.

We'll expect you to lead by example and uplift our staff during busy moments in our team-focused environment. Ultimately, you will ensure your restaurant runs smoothly and customers have excellent experiences that contribute to the neighborhood and the brand.

To balance all of the moving parts, you will need to be highly organized, hard-working and a team player. Candidates with limited experience but a willingness to work hard, learn on the job and grow personally and professionally are welcome and encouraged to apply.

Perks, Benefits & Opportunities

• Competitive annual salary
• Attractive performance-based bonus
• Access to high-quality employer-sponsored health and dental insurance
• Paid time off
• Ongoing focus on training, development, and mentorship
• Restaurant shift meals
• A fun, young and collaborative culture at a rapidly growing company

Awards & Recognition

Brown Bag Seafood is honored to have earned acclaims such as:

• Starchefs' "Concept of the Year"
• Fast Casual's "Top 100 Movers & Shakers"
• QSR Magazine's "40 Under 40 in Fast Casual"
• Food Networks Chopped Champion - Donna Lee

Thanks for checking us out! If you like what you see, we look forward to seeing your application come through. If you want to see more, here is our website: https://www.brownbagseafood.com or stop in and have a meal with us!

Job Type: Full-time

Pay: $44,000.00 - $54,500.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training

Experience level:

• 1 year
• Under 1 year

Restaurant type:

• Fast casual restaurant

Shift:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift

Weekly day range:

• Every weekend
• Monday to Friday
• Rotating weekends
• Weekends as needed

Application Question(s):

• What would be a preferred start date?
• Is your resume and application most up to date with your current job along with rexperience related to this role?
• What is the preferred method of communication to reach out to start the interview process? ( TEXT, EMAIL)

Based on the chosen method above, please provide the contact information for the preferred contact method. Thanks!

• This position requires totally open availability (9 am to 10 PM Monday through Sunday). Please confirm this is you.
• Do you have reliable means of transportation to this location? The recommended means of travel here is by public transportation because most if not all parking is paid in the area. Are you able to reliably able to commute to the 100 W Worthington Ave Charlotte NC location without incurring serious financial strain?

Work Location: In person