SUMMARY

Provide administrative support to the Organization and its various departments by performing a variety of clerical, administrative and skilled tasks including preparing reports, conducting research and collecting data.

EDUCATION and / or EXPERIENCE

High School Diploma or GED, and 1 year’s related experience.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL FUNCTIONS

• Answers and transfers phone calls, screening when necessary.
• Welcomes and directs visitors and clients.
• Retrieves information as requested from records, email, and other related documents; prepares written summaries of data when needed.
• Responds to and resolves administrative inquiries and questions.
• Prepare all necessary labels for new admissions.
• Complete resident ledger with necessary information upon discharge.
• Assemble and check all contents of resident medical records upon death, discharge or transfer for accuracy.
• Gathering patients' health information ensuring all release of medical records is documented, identified properly, and prior authorizations are obtained.
• Work directly with the Nursing Home Administrator, Risk Manager and other Medical Supervisors to assist on providing medical records for Litigation and Court Depositions.
• Thin current resident medical records according to guidelines.
• Organize and manage patients' health information data.
• Performs other general clerical and secretarial duties as requested, which may include recordkeeping, managing petty cash, maintaining office supplies and coordinating equipment maintenance, and handling packages and correspondence.
• Performs other related duties as assigned.

Required Skills / Abilities :

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Proficient in Microsoft Office Suite or related software.
• Excellent organizational skills and attention to detail.
• Ability to work independently.
• Detail-oriented and professional.
• Knowledge of medical terminology.
• Flexible and adaptable in various situations and when interacting with many different personalities.
• Knowledge of, or ability to quickly acquire, familiarity with the roles and function of the assigned department, and compliance with federal and state regulations with medical records releases and any other applicable laws or guidelines.
• A Confidentiality Agreement is required and must be signed upon commencement of service.

CERTIFICATES, LICENSES, REGISTRATIONS

Valid Florida Driver's License

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and and procedure manuals. Ability to write routine reports and correspondence.

Ability to speak effectively before groups of customers or employees of organization.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles.

The noise level in the work environment is usually moderate.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to lift up to 25 lbs.

stand; walk; use hands to finger, handle or feel; and reach with hands and arms. May have extended periods of sitting in same position working at computer screen.

May have periods of physically active work.

Other Duties

Last updated : 2024-04-23