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Brooks Instrument, a global manufacturer of flow and pressure measurement and control products for critical applications, and a division of ITW (A Fortune 200 Company) is seeking candidates for a Technical Service Manager. This position will be based out of our headquarters facility in Hatfield, PA (Suburban Philadelphia). In addition to our Pennsylvania operations, Brooks maintains manufacturing locations in, Hungary, and Korea. The Company also maintains sales offices throughout the world. Our products are used in laboratory and process applications in end markets such as: life sciences, chemicals, semiconductor, analytical instruments, nuclear, and solar cells.
Basic Function
Lead Technical Product Services team to provide timely and accurate responses to all customer after-sale technical and product service inquiries. Provide sustaining engineering support to all product families. Continuously improve the Technical Product Service organization through implementation of systems and processes focused on enhancing efficiency and customer satisfaction. Communicate with customers and Sales Representatives regarding Technical Product Service offerings, training, policies, and procedures.
Essential Duties & Responsibilities
Education & Experience
Our employees enjoy competitive, merit-based salary plus excellent benefits including:
The opportunity to join a well established (70 years in business) yet dynamically changing organization that works together as a team to meet the challenges of satisfying customers’ needs and managing rapid growth to better compete in a global marketplace.
ITW Company Overview
ITW was built on innovation and the strength of new ideas. These values have helped us expand into multiple platforms in nearly 60 countries. But at each of our businesses, the independent entrepreneurial spirit and freedom to innovate remain strong. It’s the highly talented people at ITW businesses all over the world who drive our success through new products and customer driven solutions. Together, we are ITW—a Fortune 200 company that has prospered for 100 years, and changed the way people live and work, all over the world.
Please visit our website: http://www.brooksinstrument.com/
Brooks Instrument is an Equal Opportunity Employer / Affirmative Action employer. All qualified applicants will receive consideration for employment without required to race, color, religion, sex, national origin, disability, or protected Veteran status.
ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.
As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.
All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.
Full Time
Durable Manufacturing
$86k-115k (estimate)
03/14/2024
05/13/2024
brooksinstrument.com
HATFIELD, PA
200 - 500
2005
SHARON SZAFRANSKI
$10M - $50M
Durable Manufacturing
Brodie Meter provides liquid flow meters and equipment for the petroleum and industrial markets. The company specializes in high precision meters that are used in the custody transfer of petroleum products in a variety of applications. All of the products are field proven and provide cost effective solution for custody transfer requirements. The current product portfolio includes positive displacement meters (PD) (BiRotor meter, BiRotor Plus, Oval Gear meter and Vane meter), electronic totalizers, strainers and air eliminators, control valves, calibration and reconditioning services, and fabr...icated skids. All of these products have enjoyed a great deal of success in the past and are globally recognized and respected in the industry. In addition to having manufacturing expertise, the company also has the largest Calibration Center in North America, with flow rates up to 20,000 B/H on water and 12,000 B/H on mineral spirits. The Service Center located at the plant repairs and rebuilds meters and valves of varying sizes from various manufacturers.
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The job skills required for Technical Service Manager include Initiative, Leadership, Customer Service, Technical Support, Customer Satisfaction, PowerPoint, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Service Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Service Manager positions, which can be used as a reference in future career path planning. As a Technical Service Manager, it can be promoted into senior positions as a Technical Customer Support Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Service Manager. You can explore the career advancement for a Technical Service Manager below and select your interested title to get hiring information.
If you are interested in becoming a Technical Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technical Service Manager job description and responsibilities
They lead a team of technical service engineers, specialists, and other staff.
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Scheduling upgrades and replacements of software and hardware.
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Keeping abreast of developments in the technological and management sectors.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technical Service Manager jobs
Bachelor’s degree in computer science, IT, computer engineering, or similar.
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Step 3: View the best colleges and universities for Technical Service Manager.