Overview

Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement
• Pet Insurance
• Adoption Reimbursement Benefits
• Variety of Associate Discounts

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.

Responsibilities

Provides overall administration and compliance of various associate benefit programs.

Acts as a benefit concierge for associates and management regarding escalated concerns via phone and email.

Provides guidance and support to the Benefit Specialists.

Develops and implements training for Benefit Specialists.

May process weekly 401(k) file transfers and contribution wires to record keeper..

Utilizes Company’s internal Human Resources System as well as various vendor websites to examine employee records and provides information to authorized persons.

Works as a vendor liaison to troubleshoot issues and monitor cases for associate issue resolution.

Understands various plan coverage provisions and can apply them to individual employee situations.

Administers the benefits billing process to monitor benefit coverage for associates who maintain benefits while on a leave of absence or associates who are not regularly receiving a paycheck.

Assists with annual enrollment communications, project plan, and associate presentations

Assists with HR-related audits of benefits data and other associate and plan reports.

May assist with Benefits projects related to process improvements and associate engagement.

Processes various state and vendor information requests such as QMSCOs, verifications and disability claims.

Intermediate-level or above skills in Microsoft Office, including Excel, Word, PowerPoint and Outlook.

Ensures confidentiality of records and adheres to established record keeping and retention guidelines.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Qualifications

Education and ExperienceBachelor’s degree in Human Resources, Business Administration or related field required. Minimum of one to three years of benefits administration preferred. 

Certifications, Licenses, and Other Special RequirementsNone

Management/Decision MakingApplies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.

Knowledge and SkillsPossesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has a working knowledge of a functional discipline. Proficiency in Microsoft Office (Word and Excel). Knowledge of all pertinent federal and state regulations, filing and compliance requirements adopted and pending affecting employee benefit programs, including ACA, ERISA, COBRA, FMLA, Medicare, Social Security, and DOL requirements.

Physical Demands and Working Conditions

• Standing
• Requires interaction with co-workers, residents or vendors
• Walking
• Sitting
• Use hands and fingers to handle or feel
• Reach with hands and arms
• Stoop, kneel, crouch, or crawl
• Talk or hear
• Ability to lift: Up to 25 pounds
• Vision

Brookdale is an equal opportunity employer and a drug-free workplace.