Job description

Customer Service Hero: Transform Challenges into Solutions!

Do you have the heart of a superhero and the skills of a Customer Service Representative? Are you ready for a dynamic role that's both fun-filled and paced, with just the right touch of creativity?

· Your Role as Our Hero:

· Be the Customer Service Representative  whose voice our customers eagerly await.

· Master the art of scheduling and customer interaction, hallmarks of an excellent Customer Service Representative.

· Team up with field technicians for efficient operations.

· Enlighten potential clients about our top-tier services and initiate their journey.

Your Superpowers:

· A fervor for telephone-based customer service. A hallmark of a stellar Customer Service Representative.

· Interest in sales and retail? Bonus points for you!

· Tech-savvy with an appetite to constantly evolve.

· Prior customer service experience? Great! But the right attitude and willingness to give it your all matter more to us.

· Must pass a background and drug test with flying color

Why Choose Brody Brothers Pest Control?

· An Enduring Legacy in Maryland: As a leadin g pest control company e stablished in 1984, we stand strong as one of Maryland's fastest-growing family businesses. Our resilience and success are a testament to our enduring strength in the industry.

· Family-first Environment: We don't just seek Customer Service Representatives; we look for family members who value and cherish their roles.

· Consistently Recognized for Excellence:  As a place where Customer Service Representatives shine, we've been honored as an Angie's List Super Service Winner for 10 years, Best of Baltimore Winner, and lauded as one of Baltimore's Best Places to Work.

· Work-life Balance: Perfect for the Customer Service Representative who values work-life harmony, enjoy set schedules with only the occasional Sunday (and never a Saturday!).

· Growth & Learning: Whether you're aiming to be the best Customer Service Representative or diving deep into pest control, we've got your growth covered.

Rewards for Your Heroism:

· Compensation ranging between $17-20/hr.

· Outstanding benefits: Paid holidays, a plethora of healthcare options, dental, vision, retirement plan with company match, and more!

· Skill-enhancing paid training and referral bonuses to thank you for expanding our team of Customer Service Representatives.

Ready to Embark on this Adventure? Quick Checks:

1. Clear for a background check?

2. Open to a drug screen?

3. Can you commute to Owings Mills daily?

4. What's your educational background? (High School or equivalent preferred).

Gear up and apply now! Join us as our next Customer Service Hero, taking up the mantle of Customer Service Representative, and let's forge ahead, facing challenges united!

Job Type: Full-time

Salary: $17.00 - $20.00 per hour

Expected hours: 40 – 45 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• NO SATURDAYS
• Occasional Sundays during busy season

Work setting:

• In-person
• Office

Work Location: In person